On May 17, 2013, at 4:07 PM, James Snider wrote: > From: James Snider > Sent: Friday, May 17, 2013 10:21 AM > To: 'users@tomcat.apache.org' > Subject: Apache Tomcat service has been shutting down/stopping randomly. > > Hi, > > I have installed Tomcat 7
What's the exact version that you have installed? > on a 64 bit server running Windows 2003 R2 a few weeks ago. Since then, the > Apache Tomcat service has been shutting down/stopping randomly. When the > service stops a hr_err_(pid#).log file is generated in the home directory. > The contents of this I have pasted below: > (PLEASE NOTE: More details into our issue at bottom of e-mail after log.) > > > > # > # A fatal error has been detected by the Java Runtime Environment: > # > # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000001800057b2, > pid=2740, tid=264 > # > # JRE version: 6.0_21-b07 > # Java VM: Java HotSpot(TM) 64-Bit Server VM (17.0-b17 mixed mode > windows-amd64 ) > # Problematic frame: > # C [tcnative-1.dll+0x57b2] Seems that there was a problem in the Tomcat native code. > # > # If you would like to submit a bug report, please visit: > # http://java.sun.com/webapps/bugreport/crash.jsp > # The crash happened outside the Java Virtual Machine in native code. > # See problematic frame for where to report the bug. > # > > --------------- T H R E A D --------------- > > Current thread (0x0000000004f38000): JavaThread "Finalizer" daemon > [_thread_in_native, id=264, stack(0x0000000005b50000,0x0000000005c50000)] > > siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000040 > > Registers: > EAX=0x0000000000000000, EBX=0x0000000000000000, ECX=0x0000000006a39160, > EDX=0x0000000006f39000 > ESP=0x0000000005c4ec50, EBP=0x0000000000000000, ESI=0x00000000068b61e0, > EDI=0x000000000000006f > EIP=0x00000001800057b2, EFLAGS=0x0000000000010206 > > Top of Stack: (sp=0x0000000005c4ec50) > 0x0000000005c4ec50: 0000000005c4ecb0 0000000001395ae2 > 0x0000000005c4ec60: 0000000006f3906f 000000000155f3ae > 0x0000000005c4ec70: 00000000013959ce 00000000013a1260 > 0x0000000005c4ec80: 0000000005c4ed00 000000000000006f > 0x0000000005c4ec90: 0000000080c03178 000000000000006f > 0x0000000005c4eca0: 000000000000006f 0000000001395ae2 > 0x0000000005c4ecb0: 0000000001395ae2 000000000000006f > 0x0000000005c4ecc0: 0000000005c4ecc0 0000000000000000 > 0x0000000005c4ecd0: 0000000005c4ed38 0000000080c04790 > 0x0000000005c4ece0: 0000000000000000 0000000080c03178 > 0x0000000005c4ecf0: 0000000000000000 0000000005c4ed20 > 0x0000000005c4ed00: 0000000005c4ed80 00000000013959ce > 0x0000000005c4ed10: 0000000080c046d8 000000000139e316 > 0x0000000005c4ed20: 000000000000006f 0000000000000000 > 0x0000000005c4ed30: 00000000068b61e0 0000000085a31fa0 > 0x0000000005c4ed40: 0000000005c4ed40 0000000080f8778e > > Instructions: (pc=0x00000001800057b2) > 0x00000001800057a2: 8d 44 24 38 48 89 44 24 38 48 8b 46 30 48 03 d3 > 0x00000001800057b2: ff 50 40 85 c0 75 29 48 8b 44 24 38 48 85 c0 74 > > > Stack: [0x0000000005b50000,0x0000000005c50000], sp=0x0000000005c4ec50, free > space=3fb0000000000000000k > Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native > code) > C [tcnative-1.dll+0x57b2] > > [error occurred during error reporting (printing native stack), id 0xc0000005] > > Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) > j org.apache.tomcat.jni.Socket.sendbb(JII)I+0 > j org.apache.coyote.http11.InternalAprOutputBuffer.flushBuffer()V+22 > j org.apache.coyote.http11.InternalAprOutputBuffer.flush()V+5 > J > org.apache.coyote.http11.AbstractHttp11Processor.action(Lorg/apache/coyote/ActionCode;Ljava/lang/Object;)V > j > org.apache.coyote.Response.action(Lorg/apache/coyote/ActionCode;Ljava/lang/Object;)V+31 > j org.apache.catalina.connector.OutputBuffer.doFlush(Z)V+97 > j org.apache.catalina.connector.OutputBuffer.flush()V+2 > j org.apache.catalina.connector.CoyoteOutputStream.flush()V+4 > j javax.imageio.stream.FileCacheImageOutputStream.close()V+60 > j javax.imageio.stream.ImageInputStreamImpl.finalize()V+8 > v ~StubRoutines::call_stub > j java.lang.ref.Finalizer.invokeFinalizeMethod(Ljava/lang/Object;)V+0 > j java.lang.ref.Finalizer.runFinalizer()V+45 > j java.lang.ref.Finalizer.access$100(Ljava/lang/ref/Finalizer;)V+1 > j java.lang.ref.Finalizer$FinalizerThread.run()V+11 > v ~StubRoutines::call_stub > > --------------- P R O C E S S --------------- > > Java Threads: ( => current thread ) > 0x00000000071c0800 JavaThread "http-apr-80-exec-10" daemon > [_thread_blocked, id=4240, stack(0x000000000df50000,0x000000000e050000)] > 0x00000000071c0000 JavaThread "http-apr-80-exec-9" daemon [_thread_blocked, > id=4236, stack(0x000000000de50000,0x000000000df50000)] > 0x0000000007164000 JavaThread "http-apr-80-exec-8" daemon [_thread_blocked, > id=4232, stack(0x000000000dd50000,0x000000000de50000)] > 0x0000000007163000 JavaThread "http-apr-80-exec-7" daemon [_thread_blocked, > id=4228, stack(0x000000000dc50000,0x000000000dd50000)] > 0x0000000007162800 JavaThread "http-apr-80-exec-6" daemon [_thread_blocked, > id=4224, stack(0x000000000db50000,0x000000000dc50000)] > 0x0000000007162000 JavaThread "http-apr-80-exec-5" daemon [_thread_blocked, > id=4196, stack(0x000000000da50000,0x000000000db50000)] > 0x0000000007161000 JavaThread "http-apr-80-exec-4" daemon [_thread_blocked, > id=4192, stack(0x000000000d950000,0x000000000da50000)] > 0x0000000007160800 JavaThread "http-apr-80-exec-3" daemon [_thread_blocked, > id=4176, stack(0x000000000d850000,0x000000000d950000)] > 0x000000000715f800 JavaThread "http-apr-80-exec-2" daemon [_thread_blocked, > id=4172, stack(0x000000000d750000,0x000000000d850000)] > 0x000000000715d800 JavaThread "http-apr-80-exec-1" daemon [_thread_blocked, > id=4168, stack(0x000000000d550000,0x000000000d650000)] > 0x000000000715e000 JavaThread "AWT-Windows" daemon [_thread_in_native, > id=2064, stack(0x000000000d650000,0x000000000d750000)] > 0x000000000715c800 JavaThread "Java2D Disposer" daemon [_thread_blocked, > id=2624, stack(0x000000000d450000,0x000000000d550000)] > 0x000000000715c000 JavaThread "http-apr-443-exec-25" daemon > [_thread_blocked, id=2964, stack(0x000000000d050000,0x000000000d150000)] > 0x000000000715b800 JavaThread "http-apr-443-exec-24" daemon > [_thread_blocked, id=3984, stack(0x000000000cf50000,0x000000000d050000)] > 0x000000000715a800 JavaThread "http-apr-443-exec-23" daemon > [_thread_blocked, id=4068, stack(0x000000000ce50000,0x000000000cf50000)] > 0x000000000715a000 JavaThread "http-apr-443-exec-22" daemon > [_thread_blocked, id=1180, stack(0x000000000cd50000,0x000000000ce50000)] > 0x0000000007159000 JavaThread "http-apr-443-exec-21" daemon > [_thread_blocked, id=1116, stack(0x000000000cc50000,0x000000000cd50000)] > 0x0000000007158800 JavaThread "http-apr-443-exec-20" daemon > [_thread_blocked, id=3860, stack(0x000000000cb50000,0x000000000cc50000)] > 0x0000000007157800 JavaThread "http-apr-443-exec-19" daemon > [_thread_blocked, id=1236, stack(0x000000000ca50000,0x000000000cb50000)] > 0x0000000007157000 JavaThread "http-apr-443-exec-18" daemon > [_thread_blocked, id=3812, stack(0x000000000c950000,0x000000000ca50000)] > 0x0000000007156000 JavaThread "http-apr-443-exec-17" daemon > [_thread_blocked, id=3520, stack(0x000000000c850000,0x000000000c950000)] > 0x0000000007155800 JavaThread "http-apr-443-exec-16" daemon > [_thread_blocked, id=3516, stack(0x000000000c750000,0x000000000c850000)] > 0x0000000007155000 JavaThread "http-apr-443-exec-15" daemon > [_thread_blocked, id=3480, stack(0x000000000c650000,0x000000000c750000)] > 0x0000000006720800 JavaThread "http-apr-443-exec-14" daemon > [_thread_blocked, id=3524, stack(0x000000000c550000,0x000000000c650000)] > 0x000000000671f800 JavaThread "http-apr-443-exec-13" daemon > [_thread_blocked, id=1232, stack(0x000000000c450000,0x000000000c550000)] > 0x000000000671f000 JavaThread "http-apr-443-exec-12" daemon > [_thread_blocked, id=1432, stack(0x000000000c350000,0x000000000c450000)] > 0x000000000671e800 JavaThread "http-apr-443-exec-11" daemon > [_thread_blocked, id=2228, stack(0x000000000c250000,0x000000000c350000)] > 0x000000000671d800 JavaThread "http-apr-443-exec-10" daemon > [_thread_blocked, id=2168, stack(0x000000000c150000,0x000000000c250000)] > 0x000000000671d000 JavaThread "http-apr-443-exec-9" daemon > [_thread_blocked, id=1624, stack(0x000000000c050000,0x000000000c150000)] > 0x000000000671c000 JavaThread "http-apr-443-exec-8" daemon > [_thread_blocked, id=2976, stack(0x000000000bf50000,0x000000000c050000)] > 0x000000000671b800 JavaThread "http-apr-443-exec-7" daemon > [_thread_in_native, id=3724, stack(0x000000000be50000,0x000000000bf50000)] > 0x000000000671a800 JavaThread "http-apr-443-exec-6" daemon > [_thread_blocked, id=2684, stack(0x000000000bd50000,0x000000000be50000)] > 0x000000000671a000 JavaThread "http-apr-443-exec-5" daemon > [_thread_blocked, id=2932, stack(0x000000000bc50000,0x000000000bd50000)] > 0x0000000006719000 JavaThread "http-apr-443-exec-4" daemon > [_thread_blocked, id=2708, stack(0x000000000bb50000,0x000000000bc50000)] > 0x0000000006718800 JavaThread "http-apr-443-exec-3" daemon > [_thread_blocked, id=2908, stack(0x00000000081d0000,0x00000000082d0000)] > 0x0000000006718000 JavaThread "http-apr-443-exec-2" daemon > [_thread_blocked, id=4900, stack(0x00000000080d0000,0x00000000081d0000)] > 0x0000000006717000 JavaThread "http-apr-443-exec-1" daemon > [_thread_blocked, id=4896, stack(0x0000000007fd0000,0x00000000080d0000)] > 0x0000000006716800 JavaThread "ajp-apr-8009-AsyncTimeout" daemon > [_thread_blocked, id=3460, stack(0x000000000ba50000,0x000000000bb50000)] > 0x0000000006715800 JavaThread "ajp-apr-8009-Acceptor-0" daemon > [_thread_in_native, id=3456, stack(0x000000000b950000,0x000000000ba50000)] > 0x0000000006715000 JavaThread "ajp-apr-8009-CometPoller-7" daemon > [_thread_blocked, id=3452, stack(0x000000000b850000,0x000000000b950000)] > 0x0000000006714000 JavaThread "ajp-apr-8009-CometPoller-6" daemon > [_thread_blocked, id=3448, stack(0x000000000b750000,0x000000000b850000)] > 0x0000000006713800 JavaThread "ajp-apr-8009-CometPoller-5" daemon > [_thread_blocked, id=3444, stack(0x000000000b650000,0x000000000b750000)] > 0x0000000006712800 JavaThread "ajp-apr-8009-CometPoller-4" daemon > [_thread_blocked, id=3440, stack(0x000000000b550000,0x000000000b650000)] > 0x0000000006712000 JavaThread "ajp-apr-8009-CometPoller-3" daemon > [_thread_blocked, id=3436, stack(0x000000000b450000,0x000000000b550000)] > 0x0000000006711800 JavaThread "ajp-apr-8009-CometPoller-2" daemon > [_thread_blocked, id=3432, stack(0x000000000b350000,0x000000000b450000)] > 0x00000000079b7000 JavaThread "ajp-apr-8009-CometPoller-1" daemon > [_thread_blocked, id=3428, stack(0x000000000b250000,0x000000000b350000)] > 0x00000000079b6800 JavaThread "ajp-apr-8009-CometPoller-0" daemon > [_thread_blocked, id=3424, stack(0x000000000b150000,0x000000000b250000)] > 0x00000000079b5800 JavaThread "ajp-apr-8009-Poller-7" daemon > [_thread_blocked, id=3420, stack(0x000000000b050000,0x000000000b150000)] > 0x00000000079b5000 JavaThread "ajp-apr-8009-Poller-6" daemon > [_thread_blocked, id=3416, stack(0x000000000af50000,0x000000000b050000)] > 0x00000000079b4000 JavaThread "ajp-apr-8009-Poller-5" daemon > [_thread_blocked, id=3412, stack(0x000000000ae50000,0x000000000af50000)] > 0x00000000079b3800 JavaThread "ajp-apr-8009-Poller-4" daemon > [_thread_blocked, id=3408, stack(0x000000000ad50000,0x000000000ae50000)] > 0x00000000079b3000 JavaThread "ajp-apr-8009-Poller-3" daemon > [_thread_blocked, id=3404, stack(0x000000000ac50000,0x000000000ad50000)] > 0x00000000079b2000 JavaThread "ajp-apr-8009-Poller-2" daemon > [_thread_blocked, id=3400, stack(0x000000000ab50000,0x000000000ac50000)] > 0x00000000079b1800 JavaThread "ajp-apr-8009-Poller-1" daemon > [_thread_blocked, id=3396, stack(0x000000000aa50000,0x000000000ab50000)] > 0x00000000079b0800 JavaThread "ajp-apr-8009-Poller-0" daemon > [_thread_blocked, id=3392, stack(0x000000000a950000,0x000000000aa50000)] > 0x00000000079b0000 JavaThread "http-apr-443-AsyncTimeout" daemon > [_thread_blocked, id=3388, stack(0x000000000a850000,0x000000000a950000)] > 0x00000000079af000 JavaThread "http-apr-443-Acceptor-0" daemon > [_thread_in_native, id=3384, stack(0x000000000a750000,0x000000000a850000)] > 0x00000000079ae800 JavaThread "http-apr-443-CometPoller-7" daemon > [_thread_blocked, id=3380, stack(0x000000000a650000,0x000000000a750000)] > 0x00000000079ad800 JavaThread "http-apr-443-CometPoller-6" daemon > [_thread_blocked, id=3376, stack(0x000000000a550000,0x000000000a650000)] > 0x00000000079ad000 JavaThread "http-apr-443-CometPoller-5" daemon > [_thread_blocked, id=3372, stack(0x000000000a450000,0x000000000a550000)] > 0x00000000079ac800 JavaThread "http-apr-443-CometPoller-4" daemon > [_thread_blocked, id=3368, stack(0x000000000a350000,0x000000000a450000)] > 0x00000000079ab800 JavaThread "http-apr-443-CometPoller-3" daemon > [_thread_blocked, id=3364, stack(0x000000000a250000,0x000000000a350000)] > 0x00000000079ab000 JavaThread "http-apr-443-CometPoller-2" daemon > [_thread_blocked, id=3360, stack(0x000000000a150000,0x000000000a250000)] > 0x00000000079aa000 JavaThread "http-apr-443-CometPoller-1" daemon > [_thread_blocked, id=3356, stack(0x000000000a050000,0x000000000a150000)] > 0x00000000079a9800 JavaThread "http-apr-443-CometPoller-0" daemon > [_thread_blocked, id=3352, stack(0x0000000009f50000,0x000000000a050000)] > 0x00000000079a8800 JavaThread "http-apr-443-Poller-7" daemon > [_thread_blocked, id=3348, stack(0x0000000009e50000,0x0000000009f50000)] > 0x00000000079a8000 JavaThread "http-apr-443-Poller-6" daemon > [_thread_in_native, id=3344, stack(0x0000000009d50000,0x0000000009e50000)] > 0x00000000076aa000 JavaThread "http-apr-443-Poller-5" daemon > [_thread_blocked, id=3340, stack(0x0000000009c50000,0x0000000009d50000)] > 0x00000000076a9800 JavaThread "http-apr-443-Poller-4" daemon > [_thread_blocked, id=3336, stack(0x0000000009b50000,0x0000000009c50000)] > 0x00000000076a8800 JavaThread "http-apr-443-Poller-3" daemon > [_thread_blocked, id=3332, stack(0x0000000009a50000,0x0000000009b50000)] > 0x00000000076a8000 JavaThread "http-apr-443-Poller-2" daemon > [_thread_blocked, id=3328, stack(0x0000000009950000,0x0000000009a50000)] > 0x00000000076a7000 JavaThread "http-apr-443-Poller-1" daemon > [_thread_in_native, id=3324, stack(0x0000000009850000,0x0000000009950000)] > 0x00000000076a6800 JavaThread "http-apr-443-Poller-0" daemon > [_thread_in_native, id=3320, stack(0x0000000009750000,0x0000000009850000)] > 0x00000000076a6000 JavaThread "http-apr-80-AsyncTimeout" daemon > [_thread_blocked, id=3316, stack(0x0000000009650000,0x0000000009750000)] > 0x00000000076a5000 JavaThread "http-apr-80-Acceptor-0" daemon > [_thread_in_native, id=3312, stack(0x0000000009550000,0x0000000009650000)] > 0x00000000076a4800 JavaThread "http-apr-80-Sendfile-0" daemon > [_thread_blocked, id=3308, stack(0x0000000009450000,0x0000000009550000)] > 0x00000000076a3800 JavaThread "http-apr-80-CometPoller-7" daemon > [_thread_blocked, id=3304, stack(0x0000000009350000,0x0000000009450000)] > 0x00000000076a3000 JavaThread "http-apr-80-CometPoller-6" daemon > [_thread_blocked, id=3300, stack(0x0000000009250000,0x0000000009350000)] > 0x00000000076a2000 JavaThread "http-apr-80-CometPoller-5" daemon > [_thread_blocked, id=3296, stack(0x0000000009150000,0x0000000009250000)] > 0x00000000076a1800 JavaThread "http-apr-80-CometPoller-4" daemon > [_thread_blocked, id=3292, stack(0x0000000009050000,0x0000000009150000)] > 0x00000000076a0800 JavaThread "http-apr-80-CometPoller-3" daemon > [_thread_blocked, id=3288, stack(0x0000000008f50000,0x0000000009050000)] > 0x00000000076a0000 JavaThread "http-apr-80-CometPoller-2" daemon > [_thread_blocked, id=3284, stack(0x0000000008e50000,0x0000000008f50000)] > 0x000000000769f800 JavaThread "http-apr-80-CometPoller-1" daemon > [_thread_blocked, id=3280, stack(0x0000000008d50000,0x0000000008e50000)] > 0x000000000769e800 JavaThread "http-apr-80-CometPoller-0" daemon > [_thread_blocked, id=3276, stack(0x0000000008c50000,0x0000000008d50000)] > 0x000000000769e000 JavaThread "http-apr-80-Poller-7" daemon > [_thread_blocked, id=3272, stack(0x0000000008b50000,0x0000000008c50000)] > 0x000000000769d000 JavaThread "http-apr-80-Poller-6" daemon > [_thread_blocked, id=3268, stack(0x0000000008a50000,0x0000000008b50000)] > 0x000000000769c800 JavaThread "http-apr-80-Poller-5" daemon > [_thread_blocked, id=3264, stack(0x0000000008950000,0x0000000008a50000)] > 0x000000000769b800 JavaThread "http-apr-80-Poller-4" daemon > [_thread_blocked, id=3260, stack(0x0000000008850000,0x0000000008950000)] > 0x000000000769b000 JavaThread "http-apr-80-Poller-3" daemon > [_thread_blocked, id=3256, stack(0x0000000008750000,0x0000000008850000)] > 0x00000000062a9800 JavaThread "http-apr-80-Poller-2" daemon > [_thread_blocked, id=3252, stack(0x0000000008650000,0x0000000008750000)] > 0x0000000006298800 JavaThread "http-apr-80-Poller-1" daemon > [_thread_blocked, id=3248, stack(0x0000000008550000,0x0000000008650000)] > 0x00000000067a8800 JavaThread "http-apr-80-Poller-0" daemon > [_thread_blocked, id=3244, stack(0x0000000008450000,0x0000000008550000)] > 0x0000000006759800 JavaThread > "ContainerBackgroundProcessor[StandardEngine[Catalina]]" daemon > [_thread_blocked, id=3240, stack(0x0000000008350000,0x0000000008450000)] > 0x00000000066da800 JavaThread "GC Daemon" daemon [_thread_blocked, id=3188, > stack(0x0000000007e50000,0x0000000007f50000)] > 0x0000000004fa9800 JavaThread "Low Memory Detector" daemon > [_thread_blocked, id=644, stack(0x0000000006050000,0x0000000006150000)] > 0x0000000004fa2000 JavaThread "CompilerThread1" daemon [_thread_blocked, > id=788, stack(0x0000000005f50000,0x0000000006050000)] > 0x0000000004f9a800 JavaThread "CompilerThread0" daemon [_thread_blocked, > id=784, stack(0x0000000005e50000,0x0000000005f50000)] > 0x0000000004f99000 JavaThread "Attach Listener" daemon [_thread_blocked, > id=456, stack(0x0000000005d50000,0x0000000005e50000)] > 0x0000000004f98800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, > id=376, stack(0x0000000005c50000,0x0000000005d50000)] > =>0x0000000004f38000 JavaThread "Finalizer" daemon [_thread_in_native, > id=264, stack(0x0000000005b50000,0x0000000005c50000)] > 0x0000000004f2f800 JavaThread "Reference Handler" daemon [_thread_blocked, > id=1672, stack(0x0000000005a50000,0x0000000005b50000)] > 0x00000000003c8800 JavaThread "main" [_thread_in_native, id=2960, > stack(0x0000000000bb0000,0x0000000000cb0000)] > > Other Threads: > 0x0000000004f2d000 VMThread [stack: 0x0000000005950000,0x0000000005a50000] > [id=1644] > 0x0000000004fbf800 WatcherThread [stack: > 0x0000000006150000,0x0000000006250000] [id=608] > > VM state:not at safepoint (normal execution) > > VM Mutex/Monitor currently owned by a thread: None > > Heap > PSYoungGen total 5824K, used 589K [0x00000000da950000, > 0x00000000db7a0000, 0x00000001053f0000) > eden space 5696K, 10% used > [0x00000000da950000,0x00000000da9e3470,0x00000000daee0000) > from space 128K, 0% used > [0x00000000daee0000,0x00000000daee0000,0x00000000daf00000) > to space 4480K, 0% used > [0x00000000db340000,0x00000000db340000,0x00000000db7a0000) > PSOldGen total 53824K, used 20474K [0x00000000853f0000, > 0x0000000088880000, 0x00000000da950000) > object space 53824K, 38% used > [0x00000000853f0000,0x00000000867eebc8,0x0000000088880000) > PSPermGen total 55680K, used 25605K [0x000000007fff0000, > 0x0000000083650000, 0x00000000853f0000) > object space 55680K, 45% used > [0x000000007fff0000,0x00000000818f1700,0x0000000083650000) > > Dynamic libraries: > 0x0000000140000000 - 0x000000014001e000 C:\Program Files\Apache > Software Foundation\Tomcat 5.5\bin\Tomcat7.exe Can you explain this odd looking path? > 0x0000000077ec0000 - 0x0000000077ffb000 C:\WINDOWS\system32\ntdll.dll > 0x0000000077d40000 - 0x0000000077eb3000 C:\WINDOWS\system32\kernel32.dll > 0x000007ff7fee0000 - 0x000007ff7ffe6000 > C:\WINDOWS\system32\ADVAPI32.dll > 0x000007ff7fd30000 - 0x000007ff7fec9000 > C:\WINDOWS\system32\RPCRT4.dll > 0x000007ff7e9c0000 - 0x000007ff7e9e2000 > C:\WINDOWS\system32\Secur32.dll > 0x000007ff7f190000 - 0x000007ff7fb9b000 > C:\WINDOWS\system32\SHELL32.dll > 0x000007ff7fc00000 - 0x000007ff7fc86000 > C:\WINDOWS\system32\msvcrt.dll > 0x000007ff7fc90000 - 0x000007ff7fd2c000 > C:\WINDOWS\system32\GDI32.dll > 0x0000000077c20000 - 0x0000000077d2c000 C:\WINDOWS\system32\USER32.dll > 0x000007ff7ef60000 - 0x000007ff7effb000 > C:\WINDOWS\system32\SHLWAPI.dll > 0x000007ff7d500000 - 0x000007ff7d539000 C:\WINDOWS\system32\IMM32.DLL > 0x000000006fa00000 - 0x000000006fa3f000 > C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~2.DLL > 0x000007ff7e380000 - 0x000007ff7e390000 C:\WINDOWS\system32\PSAPI.DLL > 0x000007ff7f000000 - 0x000007ff7f187000 > C:\WINDOWS\WinSxS\amd64_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_0A7B2435\comctl32.dll > 0x000000006d7f0000 - 0x000000006dec1000 C:\Program > Files\Java\jre6\bin\server\jvm.dll > 0x000007ff7e240000 - 0x000007ff7e290000 C:\WINDOWS\system32\WINMM.dll > 0x000000006d760000 - 0x000000006d76e000 C:\Program > Files\Java\jre6\bin\verify.dll > 0x000000006d3b0000 - 0x000000006d3d7000 C:\Program > Files\Java\jre6\bin\java.dll > 0x000000006d310000 - 0x000000006d31a000 C:\Program > Files\Java\jre6\bin\hpi.dll > 0x000000006d7b0000 - 0x000000006d7c2000 C:\Program > Files\Java\jre6\bin\zip.dll > 0x000000006d540000 - 0x000000006d54a000 C:\Program > Files\Java\jre6\bin\management.dll > 0x0000000180000000 - 0x000000018018c000 C:\Program Files\Apache > Software Foundation\Tomcat 5.5\bin\tcnative-1.dll Again, this looks odd. It looks like it's loading the tcnative library from Tomcat 5.5, but you said you're running Tomcat 7. > 0x000007ff77310000 - 0x000007ff77340000 > C:\WINDOWS\system32\WS2_32.dll > 0x000007ff77140000 - 0x000007ff7714c000 > C:\WINDOWS\system32\WS2HELP.dll > 0x000007ff771b0000 - 0x000007ff7722d000 > C:\WINDOWS\system32\MSWSOCK.dll > 0x0000000068000000 - 0x000000006804c000 C:\WINDOWS\system32\rsaenh.dll > 0x000007ff6d200000 - 0x000007ff6d293000 > C:\WINDOWS\system32\hnetcfg.dll > 0x000007ff77170000 - 0x000007ff7717b000 > C:\WINDOWS\System32\wshtcpip.dll > 0x000000006d600000 - 0x000000006d617000 C:\Program > Files\Java\jre6\bin\net.dll > 0x000007ff7e8f0000 - 0x000007ff7e93e000 > C:\WINDOWS\system32\DNSAPI.dll > 0x000007ff7e9f0000 - 0x000007ff7e9fb000 > C:\WINDOWS\System32\winrnr.dll > 0x000007ff7e950000 - 0x000007ff7e9b6000 > C:\WINDOWS\system32\WLDAP32.dll > 0x000007ff7ea00000 - 0x000007ff7ea07000 > C:\WINDOWS\system32\rasadhlp.dll > 0x000000006d000000 - 0x000000006d1c3000 C:\Program > Files\Java\jre6\bin\awt.dll > 0x000007ff78f10000 - 0x000007ff78f51000 > C:\WINDOWS\system32\WINSPOOL.DRV > 0x000007ff57140000 - 0x000007ff573c5000 > C:\WINDOWS\system32\ole32.dll > 0x000000006d2a0000 - 0x000000006d30b000 C:\Program > Files\Java\jre6\bin\fontmanager.dll > 0x000000006d620000 - 0x000000006d62b000 C:\Program > Files\Java\jre6\bin\nio.dll > 0x000000006d4d0000 - 0x000000006d505000 C:\Program > Files\Java\jre6\bin\jpeg.dll > > VM Arguments: > jvm_args: -Dcatalina.home=C:\Program Files\Apache Software Foundation\Tomcat > 5.5 -Dcatalina.base=C:\Program Files\Apache Software Foundation\Tomcat 5.5 > -Djava.endorsed.dirs=C:\Program Files\Apache Software Foundation\Tomcat > 5.5\endorsed -Djava.io.tmpdir=C:\Program Files\Apache Software > Foundation\Tomcat 5.5\temp > -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager > -Djava.util.logging.config.file=C:\Program Files\Apache Software > Foundation\Tomcat 5.5\conf\logging.properties exit Again, signs that you are running Tomcat 5.5 and not Tomcat 7. Can you explain further? Please also indicate how you installed your Tomcat 7 version. Dan > java_command: <unknown> > Launcher Type: generic > > Environment Variables: > PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files > (x86)\Dell\SysMgt\RAC5;C:\Program Files > (x86)\Dell\SysMgt\oma\bin;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program > Files (x86)\Common Files\Acronis\SnapAPI\ > OS=Windows_NT > PROCESSOR_IDENTIFIER=EM64T Family 6 Model 23 Stepping 10, GenuineIntel > > > > --------------- S Y S T E M --------------- > > OS: Windows Server 2003 family Build 3790 Service Pack 2 > > CPU:total 8 (4 cores per cpu, 1 threads per core) family 6 model 23 stepping > 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1 > > Memory: 4k page, physical 8386584k(6556180k free), swap 12121980k(10978712k > free) > > vm_info: Java HotSpot(TM) 64-Bit Server VM (17.0-b17) for windows-amd64 JRE > (1.6.0_21-b07), built on Jul 17 2010 01:05:36 by "java_re" with MS VC++ 8.0 > (VS2005) > > > > > PLEASE NOTE: That the server is running Apache Tomcat on java 6. The server > has java version 7 (1.7.0_06) and java version 6 (1.6.0_21) installed but the > currently the business applications are running on java 6. This was unknown > when we first installed the apache Tomcat 7 and we initially installed the > Tomcat with the JVM path point to version jre7. This caused errors within > our applications when we ran them on our web applications. We have since > changed this to point to JRE6 and the applications are running fine but we > are having the issue stated above with the tomcat service stopping randomly. > > Please help! Thanks in advance. > > > ------------------ CONFIDENTIALITY NOTICE --------------- > > This message, including any attachments, is for the sole use of the > intended recipient(s) and may contain privileged confidential information > protected by law. Any unauthorized review, use, disclosure or distribution > of this message is prohibited. 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