On 06.10.2016 12:43, Nagappan , Ganesh  - IT- PLM - Bhuj wrote:

"-----Original Message-----
From: André Warnier (tomcat) [mailto:a...@ice-sa.com]
Sent: Thursday, October 06, 2016 3:47 PM
To: users@tomcat.apache.org
Subject: Re: Getting a blank page in Tomcat 6.3

On 06.10.2016 11:00, Nagappan , Ganesh  - IT- PLM - Bhuj wrote:
Hi,

      Version : Apache Tomvcat 6.3

      OS      : Windows server 2008 R2

          We are using Tomcat for our TCRA application extracting reports. When 
I start the Tomcat the default homepage, It is working fine.

But When I go to http://teamcenter:8080/TCRA/Portal/  It displays a blank page.

Please give me an suggestion.


1) if you are using IE, turn off the "display friendly error pages" option
2) turn off Tomcat
3) find the Tomcat logfiles directory, and delete all the files
4) turn on Tomcat
5) make *one* access to http://teamcenter:8080/TCRA/Portal/ to get the blank 
page
6) turn off Tomcat again
7) look at the logfiles.  Any indication of a problem there ?

and when you have some real information that might allow us to help you without 
having to unwrap our crystal ball, come back here.

8) upgrade your Tomcat. That version is 10 (?) years old.
(Do not know really, because Tomcat 6.3 does not exist, and neither does 6.0.3) 
Use (tomcat-directory)/bin/version.bat to find out the real version.
Or look in the first lines of the Tomcat logfile."


Hi Andre,


First thanks for replying.

Sorry for wrong specification of my version

It is Apache Tomcat 6.0.35

I had done all the the steps specified by you and attached the  catalina.log 
and local host log file.

Awaiting for your reply.


Well, the attachments did not make it to the list.
This list software often strips attachments.
Try again, but copy/paste the relevant log sections directly in the message 
then.
And apologies for the tone of the previous message, but without the attachments, it looked really like a poor post with insufficient information.




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