Dear Bill,

usually the Tomcat is configured in such a way that it watches the file  
.../WEB-INF/web.xml  of your application an reload the application then. If you 
use autodeploy of a WAR, it's the same with the archive file.

Said that, may you please try to reload your application by just touching a 
watched file? If you use this second way to command a reload, the issue should 
be narrowed in that way that the Tomcat itself works well and enter the 
shutdown lifecycle of the servlet container. And then it's caused by the 
application don't to react on this.

Guido

>-----Original Message-----
>From: Bill Harrelson [mailto:bill.harrel...@accordare.com]
>Sent: Thursday, September 13, 2018 10:14 PM
>To: users@tomcat.apache.org
>Subject: tomcat manager gui hangs on web-app reload for one web-app not others
>
>Tomcat 8.0.14, Java 1.8.0_91. I've looked through StackOverflow and
>searched the archives and can't figure this out. We've been running
>tomcat, various versions for about 15 years, always using the
>manager-gui to control hosts. We have one tomcat instance running 8
>hosts, where the manager-gui works fine for all but one of them. I've
>compared /conf/Catalina/WEBAPPname/manager.xml with others that are
>working and they are identical. I've compared the directory name with
>the name in server.xml and it's identical. Behavior - when I start the
>manager-gui for that web-app, it logs in and starts fine. I can see
>sessions, I can see Server Status, etc.  all seems to work, except: -
>if I click on Reload or Stop, it just sits and spins and eventually
>times out. Every other host manager gui gets an immediate tab name
>update, then completes, changing the url. This one web-app does none of
>that. When this happens there are no entries in the catalina log, the
>tomcat stderror log, or the web-app access log I can't figure out where
>to look next. Any help would be appreciated. Thanks. It's a test server
>and having to restart all of tomcat to change the test configuration is
>slowing work way down. Bill

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