That doesn't answer any of my questions.

Which connector are you using? It could be NIO and APR/Native with that
configuration. The log files will include start-up messages for the
connectors. They will tell you what connector is in use. Better still,
paste those log messages here.

If the TLS connector is running out of threads (possible under heavy
load) there should be a log message to that effect when it happens. Is
there? Are there any other error messages in the logs?

Upgrading to latest 8.5.x?

And an additional suggestions. Next time this happens take 3 thread
dumps ~30s apart, upload them somewhere public and post the link here.

Mark


On 05/03/2019 14:41, [email protected] wrote:
> Hello everyone,
> 
> Here the tomcat config file from our Application BI:
> 
> HTTPS:443 --> NOT OK sometime ( blank page/hanging) maybe limit of session 
> achieved and waiting new available connections
> =========
> <
> Connector port="443" 
> maxHttpHeaderSize="65536" 
> protocol="HTTP/1.1" 
> maxThreads="250" 
> SSLEnabled="true" 
> minSpareThreads="25" 
> maxSpareThreads="75" 
> enableLookups="false" 
> disableUploadTimeout="true" 
> acceptCount="200" debug="0" 
> scheme="https" 
> secure="true" 
> clientAuth="false" 
> sslProtocol="TLS" 
> sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" 
> keystorePass="XXXXXXXXXXXXXXXXXXXXXX" 
> keystoreFile="XXXXXXXXXXXXXXXXXXXXXX" 
> keyAlias="XXXXXXX" 
> ciphers="TLS_RSA_WITH_AES_128_CBC_SHA" 
> URIEncoding="UTF-8"
> />
> 
> HTTP:8080 --> OK even when HTTPS hanging
> ========
> <
> Connector port="8080" 
> maxHttpHeaderSize="65536" 
> protocol="HTTP/1.1" 
> connectionTimeout="20000" 
> redirectPort="443" 
> compression="on" 
> URIEncoding="UTF-8" 
> compressionMinSize="2048" n
> oCompressionUserAgents="gozilla, traviata" 
> compressableMimeType="text/html,text/xml,text/plain,text/css,text/javascript,text/json,application/javascript,application/json"
> />
> 
> -----Original Message-----
> From: Mark Thomas [mailto:[email protected]] 
> Sent: Monday, March 04, 2019 6:57 PM
> To: [email protected]
> Subject: Re: Tomcat 8.5.13 - random issue with HTTPS (blank page) - working 
> good with HTTP
> 
> On 04/03/2019 17:28, [email protected] wrote:
>> Dear,
>>
>> We are facing instability on our BI platform due to Tomcat.
>>
>> We have our https url working but sometimes, we get a blank page and stay 
>> like that for several time, in the meantime if we use the url without HTTPS 
>> as HTTP it works.
>>
>> The only fix we apply know is to restart the tomcat but this is not a 
>> solution...
>>
>> So, the issue is related to HTTPS, can you help us to tackle this problem 
>> and find the root cause ? and better logging ?
> 
> Which connector are you using?
> 
> Any error messages in the logs?
> 
> Upgrade to the latest 8.5.x release and retest.
> 
> Mark
> 
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