On 31/07/2019 12:48, Potgieter, Carlo wrote:
> I was hoping to obtain some assistance. We have used a library to convert MS
> Office documents (docx and pptx) to PDF.
>
> This works perfectly in the development environment and also when running
> Tomcat in a console window.
>
> The moment we run Tomcat as a service this specific component gives and
> error. Unfortunately the error is non-specific so we cannot troubleshoot the
> origin.
>
> My question is, what would be the difference in running Tomcat as a Service
> as oppose to running it in Console that might cause this problem?
Tomcat runs as a different user with different access permissions,
particularly to network shares.
You probably want to set up a Tomcat specific user with the appropriate
permissions.
Mark
>
> Any assistance would be greatly appreciated!
>
> Carlo
>
> Additional information:
>
> Tomcat 8.0.36
> PDF Library used: zeonpadpdf (Utilises jacob-1.18.jar and jacob-1.18-x64.dll)
> OS - Windows 10 and Windows Server 2012 R2
> As a standard we run Tomcat as a service.
> JVM 1.8.0_221-b11
>
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