Sounds like you are looking at the 900lb Gorilla. Is the servlet is capturing exceptions and either not logging them or ignoring them? If the servlet is yours, instrument the code and follow it within the logs. If the servlet is not yours, then appeal to those responsible for it. Is it loading too much data into memory? What are the JVM memory settings?
You should provide a little more detail (without sending source code)... Otherwise, Martin's suggestion was right on.. what is your client's name and billing address.... -----Original Message----- From: Uma Maheswara Rao M [mailto:[email protected]] Sent: Thursday, February 17, 2011 12:38 PM To: Tomcat Users List Subject: Re: 500 Internal Server Error after 5 minutes No specific information in the log. On Thu, Feb 17, 2011 at 1:10 PM, Joseph Morgan < [email protected]> wrote: > What do the client's server's Tomcat logs for that app show? > > -----Original Message----- > From: Uma Maheswara Rao M [mailto:[email protected]] > Sent: Thursday, February 17, 2011 11:40 AM > To: [email protected] > Subject: 500 Internal Server Error after 5 minutes > > Hi , > > Need help in resolving below issue. We are requesting a servlet and that > servlet will run for 20 min to provide the information, meanwhile > exactly > after 5 minutes we are getting "Internal Server Error". We are using > apache-tomcat-6.0.26. Is there any setting which can cause this error? > Is > there any solution for this problem? It is happening only in client's > environment, it is not reproducible in our environments. Please help me > in > resolving this issue. > > Thanks & Regards, > UmaMaheswaraRao > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
