*HI All, Please let me know if you have any one for below position. *
*HELPDESK Albany , NY 12 months (may be extended for an additional 2 years)* *Mandatory requirements: -Consultant must possess an Associate's Degree in Computer or Information Science OR one (1) year of satisfactory work experience on an IT Help Desk/User Support environment. -experience providing level 1 support -experience supporting standard software packages (Word, Excel, etc.) and custom developed software -experience training users -level 1 experience troubleshooting software and hardware problems - Excellent English communication skills* *Desirable Experience 1. Associate's Degree in Computer or Information Science, AND one (1) year of satisfactory work experience on an IT Help Desk/User Support environment. 2. Bachelor of Science Degree in Computer or Information Science 3. Demonstrated Help Desk Agent Certification/Training 4. Demonstrated Customer Service Certification/Training 5. Demonstrated experience with the HP Service Center software (formerly Peregrine Service Center) 6. Demonstrated experience in meeting ambitious deadlines and delivering high-quality work on schedule 7. Demonstrated experience working closely with business customers to develop user requirements 8. Demonstrated leadership skills, communication, analytical and problem solving skills. 9. A+ certification 10. MCP certification 11. Demonstrated ability to provide knowledge transfer 12. Demonstrated ability to work independently. ================================= Santhosh [EMAIL PROTECTED] [EMAIL PROTECTED] 201-255-0319 Ext 274 * --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "USITSOFT" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/usitsoft?hl=en -~----------~----~----~----~------~----~------~--~---
