Generally you should always contact people by phone for any such "Help
Me!" online contact scam. Or at least contact their family to make
sure they're actually out of town or in prison.

 My parent's neighbors got a call that claimed to be one of their
grandchildren in prison. I don't know why the call wasn't to their
parents of course, but the money was almost sent. It wouldn't hurt to
warn your grandparents to trust no one online and verify with other
parties.

Scott
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