Sam, thanks for the spec...  :)

I'm working on a collaboration tool that may eventually do a good
chunk of this.  My application is starting off
desktop-based, and web interfaces will  be added as appropriate.  My
first deliverable would focus on being a personal log, and handling
trouble tickets.  The philosophy behind it is that as you work you
enter your day's events as if it was a engineer's log.  - traveled to
client (60mi) - made these decisions - need to follow up on this
request / (action item).  By adding a little structure to the log
entries, you can harvest the numbers later.  By adding IM
connectivity, you have a collaboration tool.

Today, I use First Class (a proprietary collaboration tool that
amounts to a set of mailing lists + wikis) Task Coach (tracking time
spent on projects)  Bugzilla (issue tracking,)  a second internal bug
tracking system, tons of text files, and very heavy use of copy &
paste.   I've got my own reporting tool which reads TaskCoach files &
emails invoices, and also e-mails the mailing lists in first class
with my daily progress... but there has to be a better way.

A friend of mine swears by Basecamp... but that's not totally FOSS...
and doesn't handle the money side, and isn't hosted internally..  ok,
forget Basecamp.  Ideally whatever you find will have a similar UI
though.

Let us know what you find!
-Jim Carroll

On Mon, Apr 14, 2008 at 1:58 PM, sth <[EMAIL PROTECTED]> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
>  Hash: SHA1
>
>  So, my esteemed partner (Zach Chambers) and I are on the hunt for a
>  package to unify the various systems we use at ClearBearing to run our
>  operations.

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