Jason, Also, make sure the source IP address of the client is recognizable by the master. I have seen in some cases where a multi-home hosts is routing BP traffic from an interface not recognized by the master What about a tool similar to tcpdump, or snoop to examine your traffic?
Thanks, Chris Hall -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Blaine Robison Sent: Monday, September 10, 2007 12:03 PM To: Brooks, Jason; [EMAIL PROTECTED]; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Status 57 - Resolutions? Did You try running bptestbpcd to determine if the ports were open? --- "Brooks, Jason" <[EMAIL PROTECTED]> wrote: > I've ran that with success. The host can resolve the master and they're on > the same subnet. For the Windows folks, the client is in a child domain of > the master. None of the troubleshooting steps for the 57s have produced > anything - i.e., all the steps have succeeded. That's why I'm wondering > about the next step, which I thought was bpbkar, but produced no logs at > all. > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf > > Of Bobby Williams > > Sent: Monday, September 10, 2007 11:22 AM > > To: Brooks, Jason; veritas-bu@mailman.eng.auburn.edu > > Subject: Re: [Veritas-bu] Status 57 - Resolutions? > > > > Run bpclntcmd -pn on the client. > > > > I would suspect that the client can't resolve the master. > > > > Can you view the host properties via the GUI? > > > > > > > > > > Bobby Williams > > 2205 Peterson Drive > > Chattanooga, Tennessee 37421 > > 423-296-8200 > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf > > Of Brooks, Jason > > Sent: Monday, September 10, 2007 11:15 AM > > To: veritas-bu@mailman.eng.auburn.edu > > Subject: [Veritas-bu] Status 57 - Resolutions? > > > > I've been getting Status 57s on a host since we added it to > > the NBU environment. Here's the setup: > > Master server: Windows2K3, SP2 with NBU 6.0MP4 > > Client: Windows2K3 Enterprise, R2 SP2 with 6.0MP4 client > > > > Anytime a backup is initiated, it ends with a 57. Looking at > > the BPCD logs, here's what I see: > > > > 10:31:38.505 [3152.1472] <2> logconnections: BPCD ACCEPT FROM > > 192.168.64.169.1952 TO 192.168.64.206.13724 > > 10:31:38.505 [3152.1472] <2> bpcd main: setup_sockopts complete > > 10:31:38.521 [3152.1472] <2> bpcd peer_hostname: Connection > > from host master.longwood.edu (192.168.64.169) port 1952 > > 10:31:38.521 [3152.1472] <2> bpcd valid_server: comparing > > master and master.longwood.edu > > 10:31:38.521 [3152.1472] <4> bpcd valid_server: hostname > > comparison succeeded > > 10:31:38.708 [3152.1472] <2> bpcd main: output socket port number = 1 > > 10:31:39.021 [3152.1472] <2> bpcd main: Duplicated vnetd > > socket on stderr > > 10:31:39.021 [3152.1472] <2> bpcd main: <---- NetBackup 6.0 0 > > ------------initiated > > 10:31:39.021 [3152.1472] <2> bpcd main: Not using VxSS > > authentication with master.longwood.edu > > 10:31:39.177 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST > > 10:31:39.458 [3152.1472] <2> bpcd main: BPCD_GET_NB_VERSION_RQST > > 10:31:39.458 [3152.1472] <4> bpcd main: Version string is > > NetBackup 6.0 > > 600000"C:\ProgramFiles\VERITAS\NetBackup\bin" > > 10:31:39.677 [3152.1472] <2> bpcd main: BPCD_GET_BE_VERSION_RQST > > 10:31:39.677 [3152.1472] <4> bpcd main: Backup Exec Config > > key not found. > > 10:31:39.677 [3152.1472] <4> bpcd main: Version string is > > NetBackup 6.0 > > 600000"C:\ProgramFiles\VERITAS\NetBackup\bin" > > 10:31:39.942 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST > > 10:31:40.271 [3152.1472] <2> bpcd main: > > BPCD_READ_HOST_CONFIG_RQST 10:31:40.880 [3152.1472] <2> bpcd > > main: BPCD_GET_VERSION_RQST > > 10:31:41.114 [3152.1472] <2> bpcd main: BPCD_GET_PRIVILEGES_RQST > > 10:31:41.427 [3152.1472] <2> bpcd main: BPCD_GET_PLATFORM_RQST > > 10:31:41.755 [3152.1472] <2> bpcd main: BPCD_GET_UNAME_RQST > > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_SYSNAME = WindowsNET > > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_NODENAME = CLIENT1 > > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_RELEASE = 5 > > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_VERSION = 2 > > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_MACHINE = > > Intel x86 - Unknown - Revision x403 > > 10:31:41.755 [3152.1472] <2> getUnameInfo: END > > 10:31:41.989 [3152.1472] <2> bpcd main: BPCD_DISCONNECT_RQST > > 10:31:41.989 [3152.1472] <2> bpcd exit_bpcd: exit status > > ----------->exiting > > > > By this, I can't see that it fails. Is it dumping to another > > service and failing there? The only other thing I have > > logging is bpbkar and vnetd, and there's nothing there. > > > > I've retried with loglevel at 5, but still nothing. The > > firewall isn't turned on on the client, so I'm at a loss. > > > > Suggestions? > > > > Thanks, > > Jason > > > > ------------ > > Jason Brooks > > Computer Systems Engineer > > IITS - Longwood University > > voice - (434) 395-2034 > > fax - (434) 395-2035 > > mailto:<[EMAIL PROTECTED]> > > > > _______________________________________________ > > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > > > > _______________________________________________ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > Blaine Robison Solaris Ceritfied System Administrator Solaris Certified Network Administrator Veritas Certified Professional 972-853-2459 214-578-5391 ________________________________________________________________________ ____________ Be a better Heartthrob. Get better relationship answers from someone who knows. Yahoo! Answers - Check it out. http://answers.yahoo.com/dir/?link=list&sid=396545433 _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu