I would also delete the veritas registry key to ensure a fresh install.

Simon
P.S. hkey_local_machine\software\ VERITAS

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Martin,
Jonathan
Sent: Tuesday, August 26, 2008 1:38 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NBU6.5 Win Client Installation

I've gotten this but I can't exactly remember how I fixed it.  I would
try: Reboot, Delete everything in C:\Program Files\Veritas and run the
.msi installer file not the setup.exe

-Jonathan 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of dy018
Sent: Tuesday, August 26, 2008 3:19 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] NBU6.5 Win Client Installation


Hi all,

Anyone experience while installing NBU 6.5 Window Client on
Window2000SP4 machine, during validaing install process, the
installation failed and an message saying the process was interupted.

We check the event viewer of the machine and we saw an error message
saying cannont connect to server.

This is the only win2k SP4 machine that is having this problem, the rest
of the machines are ok. Strangely enough, i've tried installing NBU6.0
client onto it and it went through but when i tried to upgrade it to
NBU6.5, it failed with the same error message.

Regards

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