The issue is specifically that NOM causes the nbsl (NetBackup Service Layer) daemon to dump core (which, incidentally, it does in /, at least on HP-UX, which is just Swell).
NetBackup can function normally for backups without nbsl running, but various pieces of the GUI interface can't work without it (polices as mentioned here, but also the robotic inventory dialog). The Java GUI's error message is, as you note, fairly worthless. The full-on Windows GUI is a bit better, suggesting that the "NetBackup Service Layer Service (Service Layer Daemon)" is down. As near as I can tell, there's no problem caused by simply starting nbsl back up again (just run /usr/openv/netbackup/bin/nbsl; it fork()/execv()s on its own, no need for a nohup or anything). No, I don't have a case open with Symantec about it, nor do I know any more details about the root cause. (I'm not the member of my team working on configuring NOM.) -- gabriel rosenkoetter Radian Group Inc, Unix/Linux/VMware Sysadmin / Backup & Recovery [EMAIL PROTECTED], 215 231 1556 ________________________________ From: Jeff Lightner [mailto:[EMAIL PROTECTED] Sent: Monday, October 06, 2008 5:10 PM To: Kelly B Harris; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Can't access policies from Java GUI Kelly, We turned off NOM and that seemed to clear it up back then. The rest of the thread form May including Ken Zufall who had suggested NOM was the issue. I guess I forgot to post that it cleared the problem for us. From: Jeff Lightner Sent: Thursday, May 01, 2008 10:04 AM To: [EMAIL PROTECTED] Subject: RE: [Veritas-bu] Can't access policies from Java GUI Thanks. I'd seen a technote at Symantec about similar message not related to Policies though and it noted that NOM could be an issue for that problem. We did just turn on NOM yesterday so we'll try turning it off to see if it helps. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Thursday, May 01, 2008 9:57 AM To: Jeff Lightner Subject: Re: [Veritas-bu] Can't access policies from Java GUI Jeff, We saw the same thing when we went from 5.1 to 6.5. However, our issue isn't likely to be the same as yours--we have since discovered that our master server just isn't beefy enough now. We installed NOM and its constant calls for information (policies, media, etc) totally slammed the master. We haven't seen the problem since we turned NOM off. Hope that helps, Ken Zufall Technical Analyst D660C The Goodyear Tire & Rubber Company GTN 446.0592 or 330.796.0592 ________________________________ From: Kelly B Harris [mailto:[EMAIL PROTECTED] Sent: Monday, October 06, 2008 4:11 PM To: Jeff Lightner; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Can't access policies from Java GUI Has anyone experience this? We are after upgrading from 6.0MP to 6.5.1. Kelly Harris University Of Alabama Birmingham From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Lightner Sent: Thursday, May 01, 2008 8:40 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Can't access policies from Java GUI We upgraded from 6.0 MP4 to 6.5 earlier this week. This morning I'm attempting to view a policy from the Java GUI. This is timing out and telling me that it can't connect to the master server and says to check to be sure necessary daemons are running. It doesn't say WHICH daemon unfortunately. It does eventually show me the policy but any time I click on things within it I seem to be getting the same error or timeout. Running bpps -a from command line on master shows me many processes including the daemons I'm used to seeing. Activity Monitor in the Java GUI has no issues. Backups are running and I was able to kick off a restore so I don't want to just stop/start NetBackup. Everything seems operational except this. bpplinfo from command line on master shows policy information without an issue. Can someone tell me which specific daemon would be involved here? Is there some security setting in 6.5 required to allow me to view policies that wasn't there in 6.0 that might be causing this issue? ---------------------------------- CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, any disclosure, copying, distribution, or use of the contents of this information is prohibited and may be unlawful. If you have received this electronic transmission in error, please reply immediately to the sender that you have received the message in error, and delete it. Thank you. ----------------------------------
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