We had a problem with some daemon (nbemm I think) dumping in / (on HP-UX
as you note) so created a symlink named /core to point to an empty file
in the /usr/openv filesystem.   That made it dump there instead.  Of
course if something else in root dumps core it would go there too but we
preferred that occurring to filling up /.

 

________________________________

From: Rosenkoetter, Gabriel [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, October 07, 2008 10:21 AM
To: Jeff Lightner; Kelly B Harris; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Can't access policies from Java GUI

 

The issue is specifically that NOM causes the nbsl (NetBackup Service
Layer) daemon to dump core (which, incidentally, it does in /, at least
on HP-UX, which is just Swell).

 

NetBackup can function normally for backups without nbsl running, but
various pieces of the GUI interface can't work without it (polices as
mentioned here, but also the robotic inventory dialog).

 

The Java GUI's error message is, as you note, fairly worthless. The
full-on Windows GUI is a bit better, suggesting that the "NetBackup
Service Layer Service (Service Layer Daemon)" is down.

 

As near as I can tell, there's no problem caused by simply starting nbsl
back up again (just run /usr/openv/netbackup/bin/nbsl; it
fork()/execv()s on its own, no need for a nohup or anything).

 

No, I don't have a case open with Symantec about it, nor do I know any
more details about the root cause. (I'm not the member of my team
working on configuring NOM.)

 

--
gabriel rosenkoetter
Radian Group Inc, Unix/Linux/VMware Sysadmin / Backup & Recovery
[EMAIL PROTECTED], 215 231 1556 

 

 

________________________________

From: Jeff Lightner [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 06, 2008 5:10 PM
To: Kelly B Harris; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Can't access policies from Java GUI

Kelly,

 

We turned off NOM and that seemed to clear it up back then.   The rest
of the thread form May including Ken Zufall who had suggested NOM was
the issue.  I guess I forgot to post that it cleared the problem for us.

 

From: Jeff Lightner 
Sent: Thursday, May 01, 2008 10:04 AM
To: [EMAIL PROTECTED]
Subject: RE: [Veritas-bu] Can't access policies from Java GUI

 

Thanks.

 

I'd seen a technote at Symantec about similar message not related to
Policies though and it noted that NOM could be an issue for that
problem.   

 

We did just turn on NOM yesterday so we'll try turning it off to see if
it helps.

 

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 01, 2008 9:57 AM
To: Jeff Lightner
Subject: Re: [Veritas-bu] Can't access policies from Java GUI

 


Jeff, 

We saw the same thing when we went from 5.1 to 6.5.  However, our issue
isn't likely to be the same as yours--we have since discovered that our
master server just isn't beefy enough now.  We installed NOM and its
constant calls for information (policies, media, etc) totally slammed
the master.  We haven't seen the problem since we turned NOM off. 

Hope that helps, 

Ken Zufall
Technical Analyst
D660C
The Goodyear Tire & Rubber Company
GTN 446.0592 or 330.796.0592

 

 

________________________________

From: Kelly B Harris [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 06, 2008 4:11 PM
To: Jeff Lightner; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Can't access policies from Java GUI

 

Has anyone experience this?  We are after upgrading from 6.0MP to 6.5.1.

 

Kelly Harris

University Of Alabama Birmingham

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff
Lightner
Sent: Thursday, May 01, 2008 8:40 AM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Can't access policies from Java GUI

 

We upgraded from 6.0 MP4 to 6.5 earlier this week.

This morning I'm attempting to view a policy from the Java GUI.   This
is timing out and telling me that it can't connect to the master server
and says to check to be sure necessary daemons are running.   It doesn't
say WHICH daemon unfortunately.   

It does eventually show me the policy but any time I click on things
within it I seem to be getting the same error or timeout.

Running bpps -a from command line on master shows me many processes
including the daemons I'm used to seeing.   

Activity Monitor in the Java GUI has no issues.

Backups are running and I was able to kick off a restore so I don't want
to just stop/start NetBackup.   Everything seems operational except
this.

bpplinfo from command line on master shows policy information without an
issue.

Can someone tell me which specific daemon would be involved here?

Is there some security setting in 6.5 required to allow me to view
policies that wasn't there in 6.0 that might be causing this issue?

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