Put the burden of proof on them: give them the OS compatibility list and say 
"show me".
http://www.symantec.com/business/support/index?page=content&id=TECH76648

Backups and restores may work just fine on unsupported platforms but you won't 
get any help if something goes wrong. 

Neil


On Jan 22, 2014, at 1:08 PM, Howard Graylin <hgray...@cspire.com> wrote:

> Does anyone use an IBM Netezza device and back it up with Netbackup 7.x? IBM 
> is insisting that Symantec supports/ships a 32-bit Linux client for the 7.x 
> version of Netbackup and no amount of me saying “No, you’re wrong” will sway 
> them.  I even put in a ticket with Symantec who said, “We don't offer a 
> NetBackup 7.x client for 32 bit Linux operating systems, but the NetBackup 
> 6.5.x client does support the 32 bit version of RedHat 3.0 to 6.0.”  Still, 
> IBM insists that there’s a 32-bit client available for 7.x.  Today they said 
> that when I untar the 64-bit client, there’ll be 32-bit items in there. 
>  
> I don’t want to use the 6.x client because it’s no longer supported. 
>  
> Any help would be appreciated.  I’m running out of ways to say, “No, they 
> don’t”.
>  
>  
>  
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