Hi Asbjørn, Thanks for your suggestions.
One thing I want to reiterate is that we're not looking for a bug tracker or a customer support system, we're pretty happy with the way we have both set up. We are just looking for something that can host a decent mailing list, preferrably with an online forum as well :) Cheers, - DIrk On Nov 30, 8:50 pm, Asbjørn Ulsberg <asbjo...@gmail.com> wrote: > For support tickets, feature requests, etc., Get Satisfaction and > UserVoice are great (the best?) alternatives: > > http://getsatisfaction.com/http://uservoice.com/ > > Another alternative that works more like a forum, but still has some of > the voting features and such as the two above and that you can host > yourself, is Tender: > > http://tenderapp.com/ > > Otherwise I would extremely strongly suggest against using a vanilla > forum, since it lacks the features you need to handle feature requests, > bug reports., etc in a good (or any at all) way. > > Stack Exchange (as in the engine behindhttp://stackoverflow.com/) is also > a better alternative than both Google Groups and a vanilla web-based > forum. If you move from Google Groups to phpBB or something similar, I can > promise I'll stop using Versions instantly. :) > > -Asbjørn > > > > On Fri, 12 Nov 2010 14:43:25 +0100, Dirk Stoop <d...@madebysofa.com> wrote: > > Hi All, > > > Because Google Groups is slowly dropping features – and it wasn't that > > great to begin with – we'd like to eventually find a better place to > > host this mailing list / online forum. > > > I'd like to ask all of you for suggestions about where to go. > > > From my point of view (the company's and the moderator's) we'd need at > > least the following features: > > > - Moderation for posts from new members (there's quite a bit of spam > > that would reach the group without this) > > - Ways to both view and respond to discussions on the web, as well as > > through email > > - Ability for members to upload files > > > Beyond this it doesn't have to be super powerful, as long as it's easy > > for people to join, read and write to it, I think we've met our goals. > > > We want this to be a place where people can talk about the app and > > related topics, help eachother and exchange experiences. Something > > like getsatisfaction.com (emphasis on feature requests, and voting) or > > tenderapp.com (emphasis on support tickets, not open discussion) would > > definitely not fit the bill. > > > Any feedback, either suggestions for a good place or piece of software > > to run this on, or about requirements I didn't mention but you think > > should be part of the evaluation, is very welcome. > > > Thanks! > > - Dirk > > > the Versions team -- You received this message because you are subscribed to the Google Groups "Versions" group. To post to this group, send email to versi...@googlegroups.com. To unsubscribe from this group, send email to versions+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/versions?hl=en.
