We have been having just this problem with an order. They want us to pay tax, 
saying that because they are producing on demand we are not tax exempt, or that 
they have to charge tax. The matter has gone to the university lawyers, where I 
imagine it will sit indefinitely. I decided to revendor my order with Movies 
unlimited (www.moviesunlimited.com<http://www.moviesunlimited.com> ) who charge 
the same price as the Warner site. The Turner Classic Movies website also has a 
shop with the same prices, but don't seem to carry all the titles.

Jeff
Univ of Michigan Ann Arbor

From: videolib-boun...@lists.berkeley.edu 
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Karsten, Eileen
Sent: Thursday, October 21, 2010 9:46 AM
To: videolib@lists.berkeley.edu
Subject: [Videolib] WB Archive

Dear CW,

Has anybody been able to order DVDs from the Warner Archive without paying tax? 
 I have been trying to order a DVD from them for months, but the order form 
does not allow me to tell them I am tax exempt.  I sent them an e-mail to ask 
them how I could order from them and include a tax exempt number.  They 
responded saying they needed more information which I gave them.  When I did 
not hear back, I e-mailed them again and they did not answer this e-mail.  Now, 
I have a request for a second title which is in their archive.  I see that 
Amazon is selling the WB archive titles through their site, but they charge 
more for them.  I will be greatly appreciated any help with this problem.

Sincerely,

Eileen Karsten
Head of Technical Services
Donnelley & Lee Library
Lake Forest College
555 N. Sheridan Road
Lake Forest, IL 60045
kars...@lakeforest.edu<mailto:kars...@lakeforest.edu>
847-735-5066

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