I also have an HP 550C. The rollers on that model were a known problem and HP had a "repair" kit that they would send you. It essentially consisted of a pad with something on it akin to fine grit sand paper that you inserted under the rollers and a disk with a little program that told the printer to run the rollers. I guess it roughed them up just enough to be able to pickup.

Vanessa

At 08:58 PM 05/11/2004, you wrote:
For reasons that are unclear to me (having something
to do with paper dust, I am told), pickup rollers that
don't seem to want to pick things up can be restored
(at least temporarily) by using isopropal alcohol on
a Q-tip.   I kept an HP 550 C running for years longer
with that trick.

-Eva

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A Slice of Time
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303-666-5872 (home), 303-817-9653 (cell)
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