Hi Roger, I just tried that and did not have a problem, so if you can give a little more information, maybe we can zone in on it.
1. you are scanning and decide to abort the scan 2. you tap twice 3. at that point, the scan process aborts and you should see the Digit-Eyes main screen that has the scan button and the scanning tips button. 4. When you double tap the scan button, the scanning starts again. A couple of questions so I can be sure I'm coming as close as possible to duplicating your experience: 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ? 2. have you updated Digit-Eyes to the most recent release? Thanks N On Apr 20, 6:13 am, "Roger Frischenmeyer" <thejayhawk...@sbcglobal.net> wrote: > Hi Nancy, I guess I didn't give you enough information. If I scan, find the > bar code and go through that process than it works fine. But if I start the > scan and then double tap to stop and then try to scan again that is when it > doesn't work. I don't get the ticks or anything. > > > > > > > > ----- Original Message ----- > From: "Nancy M" <nmira...@gmail.com> > To: "VIPhone" <viphone@googlegroups.com> > Sent: Friday, April 20, 2012 5:59 AM > Subject: Re: More product data, lower cost for Digit-Eyes > > Hi Roger, > > What you are describing isn't really how we intended the product to > work. After you scan, and you see a product, there is a scan button > that you can use to scan again. So if you are not finding another > scan button, it argues that you are perhaps on a page of the app that > is different from the results page. > > If you are in the "more information" section, that is actually in a > browser and you'll need to click the "Results" back arrow to return to > where you see the scan button. > > So, the first question is "are you seeing scan results" at all? If > not, the phone / pad is still in scan mode and we can help you with > scanning? > > And the second one is "do you find the scan button on the results > page" ? If this is a problem, we may need you to send a screenshot > to supp...@digit-eyes.com You can take the screen shot by holding > down the home key at the bottom of the display and simultaneously > clicking the "on" button at the top of the unit. You'll then need to > go to the display of photos and select the last one and email it to > us. > > And the third is "are you on the more information page?" If so, click > the "results" back arrow to return to results and scan again? > > On Apr 20, 4:15 am, "Roger Frischenmeyer" > <thejayhawk...@sbcglobal.net> wrote: > > So does anyone have any idea why I can only scan 1 thing with digiteyes > > and > > then I have to kill it in the app switcher for it to scan again? > > > ----- Original Message ----- > > From: "Nancy M" <nmira...@gmail.com> > > To: "VIPhone" <viphone@googlegroups.com> > > Sent: Thursday, April 19, 2012 8:57 PM > > Subject: Re: More product data, lower cost for Digit-Eyes > > > While scanning, the app makes a ticking sound so you know it is > > active When it finds a code, it beeps and (on the iPhone, not the > > iPad), vibrates. > > > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote: > > > Okay, I'm sold. I'll have to wait till I get a propper case as the one > > > I have now is for the 4 and covers the camera. But I have been on the > > > lookout for an app that will tell me ingreedient and callory > > > information. Thank you so much. Refresh my memory, does the app tell > > > you when it sees a barcode? I though it did. Thanks. > > > Holly > > > -- > > You received this message because you are subscribed to the "VIPhone" > > Google > > Group. > > To search the VIPhone public archive, > > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > > To post to this group, send email to viphone@googlegroups.com. > > To unsubscribe from this group, send email to > > viphone+unsubscr...@googlegroups.com. > > For more options, visit this group > > athttp://groups.google.com/group/viphone?hl=en. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
