Hi all, I now have the Plantronix voyager Legend headset, and it seems I have muted the microphone so I can’t talk or give it a voice command. if I try to make a call, it keeps saying “mute on.” I saw a review of this on applevis that said the mute button is the same as the vioce button, which gets you into the vioce commands interface, and it said that when on a call, I can press that button to unmute, but it is not unmuting. It just keeps saying mute on or beeping. also, the review said that you press the button once to unmute or hold it down for the voice command interface. Problem here is I don’t have to hold it down for the command interface to come up; I press it and it says say a command immediately. of course, I can’t actually give it one because it is muted. any help would be appreciated. obviously, something isn’t right here.
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