You might try Plantronics tech support. I think their phone number is on the website. In the past, they’ve been really helpful.
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Nicki keck Sent: Monday, January 12, 2015 5:51 PM To: viphone@googlegroups.com Subject: Re: Plantronix voyager Legend headset question Tried that and nothing. It emits a low tone but nothing else. From: Lois Butterfield <mailto:lbutterfield...@gmail.com> Sent: Monday, January 12, 2015 4:34 PM To: viphone@googlegroups.com Subject: Re: Plantronix voyager Legend headset question Have you tried pushing the button and holding it until something else happens? Just ignore the command prompt and keep holding and see what happens. Good luck. Lois Lois Butterfield, Certified Scentsy Consultant http://loisbutterfield.scentsy.us lbutterfie...@cfl.rr.com 407-276-4173 Wonderful scents without the flame. From: Nicki keck <mailto:jesusgir...@gmail.com> Sent: Monday, January 12, 2015 3:10 PM To: viphone@googlegroups.com Subject: Plantronix voyager Legend headset question Hi all, I now have the Plantronix voyager Legend headset, and it seems I have muted the microphone so I can’t talk or give it a voice command. if I try to make a call, it keeps saying “mute on.” I saw a review of this on applevis that said the mute button is the same as the vioce button, which gets you into the vioce commands interface, and it said that when on a call, I can press that button to unmute, but it is not unmuting. It just keeps saying mute on or beeping. also, the review said that you press the button once to unmute or hold it down for the voice command interface. Problem here is I don’t have to hold it down for the command interface to come up; I press it and it says say a command immediately. of course, I can’t actually give it one because it is muted. any help would be appreciated. obviously, something isn’t right here. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. 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