Hi all, 

On Saturday afternoon my husband and I went to the AT&T store and he bought my 
belated Christmas present...a new iPhone 6 Plus! The lady who assisted us was 
very helpful and knowledgable and got my phone up and running with no problems. 
Once at home, I began adding apps, changing settings to my preference, etc., 
etc. There was one brief episode of my screen not responding when I attempted 
to do anything such as double tap, swipe, flick, or scroll, but it straightened 
out when I rebooted the phone. On Sunday morning...when I received a phone 
call...there was no way I could answer it even though the caller ID spoke the 
information...because there were no buttons on the screen. When I would attempt 
to unlock the phone by either pressing the home or wake/sleep button, it would 
say unlock but there was no button to tap on. As a matter of fact, the screen 
appeared to be blank! I had no trouble using a bluetooth keyboard, but the 
screen is quite baffling. Once in a while it will act normally but...most of 
the time...it's as though it were blank. My husband says he can see the icons 
but they didn't appear to work for him either when I turned off VoiceOver. I 
reset settings to the factory defaults but that made no difference. I even 
wondered if the screen protector...which I purchased yesterday...might have 
been the problem but don't see how it could. I thought by turning screen 
curtain off that it might help...and also making the screen a bit brighter than 
zero and...though they appeared to help for a minute or two...it reverted back 
to its strange behavior. 

I didn't mean to write a book - just wanted to get all the pertinent info for 
anyone who might have a clue what's going on. Thanks to those who have read 
this far, and I appreciate any advice or suggestions anyone might have. Does it 
sound like I might have to give up my new best friend for another one? Thanks 
in advance for any help! 

Ann


Sent from my strange-acting iPhone

> 

-- 
The following information is important for all members of the viphone list. All 
new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list can 
be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Reply via email to