Jonathan,
That uninstall was going to be my next step and thanks for saving me from that inconvenience. Alan -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jonathan Mosen Sent: Wednesday, February 11, 2015 8:36 PM To: viphone@googlegroups.com Subject: Re: Voice Dream Purchased voices not Downloading to New Restored iPhone 6 Glad it worked for you Alan. it was driving me nuts, I had even completely uninstalled Voice Dream before I figured it out. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org On 12/02/2015, at 3:25 pm, Alan Lemly <wale...@gmail.com> wrote: Jonathan, Thanks for this. I did as you suggested and downloaded Heather since that's the free voice provided with voice dream. She downloaded just fine. When I then tried James and Julie who had both failed on earlier attempts, voice dream came back almost immediately stating the downloads were successful. Apparently, they had downloaded on the earlier attempt but the process didn't complete due to the error message. I've always heard that love makes the world go 'round but I'm thinking that workarounds make it go 'round too. Alan Lemly Sent from my iPhone On Feb 11, 2015, at 8:03 PM, Jonathan Mosen <jmo...@mosen.org> wrote: Hi Alan, hope you're enjoying the new phone. I'll paste my reply I sent to the Macvisionaries list here in case anyone else is experiencing this. I had exactly this issue in the last 24 hours. A couple of things to note. If the download is interrupted mid-way, double tapping the download button again will resume from where it left off, not from the beginning. What was happening to me with James though was that the download was pretty much done, but then Voice Dream would pop up with a download failed message and there was nothing I could do to get it to complete, not even with repeated presses of the download button. Finally I got it to work by downloading another voice, which took me a couple of attempts, then coming back to James. That did the trick and this has now worked on two devices. Good luck. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org <http://mosen.org/> On 12/02/2015, at 12:45 pm, Alan Lemly <wale...@gmail.com> wrote: Hello List, I saw a post on the macvisionaries list from a user who recently upgraded his iPhone 4S to a new 64GB iPhone 6 who keeps getting the below error message when he tries to re-download his purchased Voice Dream voices: Voice downloading failed. Please try again when you have a good network connection. He has tried downloading multiple times on different networks all with strong wifi signals but the error keeps recurring. Since I recently got a new 128GB iPhone 6 and restored a backup of my iPhone 5, I thought I better go fetch some of my purchased Voice Dream voices too and lo and behold got the same error message. Would one of you many Voice Dream Reader users mind trying to download a purchased voice to help determine if this is a Voice Dream network problem? I'm not a big believer in coincidences and it seems odd that both of us experiencing this problem have new high capacity iPhone 6's that were restored from other iPhones. I agree that you wouldn't think that was related to our problem but who knows. I was able to successfully add a new book from Bookshare using Voice Dream after getting the above voice download error message for whatever that's worth. Thanks in advance. Alan Lemly -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. 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