Hi Craig,

We may have Deezer, but then again it took a long time for Spotify to be 
available here, same with Netflix and we still don't have iTunes Radio and 
other services such as Pandora or Rhapsody. But I totally agree, Canada is for 
the most part a good place to be. No country is perfect, but as an immigrant to 
Canada and somebody who has travelled a bit I can definitely say that it is 
always good to come home and , Hey, we can buy unlocked iPhones here from Apple 
on day 1 of a new release *smile* and with a country that is geographically 
larger than the US but with a population less than that of California it is not 
too crowded here, either.

Take care,
Sieghard



-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Craig Werner
Sent: Friday, February 13, 2015 7:16 PM
To: viphone@googlegroups.com
Subject: Re: Sonos and the Tidal music service

Hello, Sieghard.

You have now officially joined a small group of folks who are actively urging 
me to join the Deezer fan club.  <smile>  I may indeed succumb; but for now, 
I'm hoping someone will provide information on why it is that Deezer has not 
yet come to the U.S. as it has to Canada.  Just one more reason why our 
Neighbor to the North is an enjoyable place to be.

Craig

On 2/13/15, Sieghard Weitzel <siegh...@live.ca> wrote:
> Hi Craig,
>
> I guess you'll just have to buy your first Sonos component then *smile*.
> Here is information from the Deezer website:
>
> How Do I Get Deezer Elite Within the US?
>
> 1. Install your Sonos App - Download and install the Sonos App:
> * on Android
> * on iOS
>
> 2. Access Deezer through your Sonos App. Only "Deezer" via the Sonos 
> App gives you access to Deezer Elite accounts.
>
> 3. Create your Deezer Account and Subscribe to Deezer Elite.
> Congratulations, you are now a Deezer Elite customer!
>
> Basically Deezer is currently limited to Sonos customers in the US. 
> For a change us Canadians get the advantage since I can also just 
> download the Deezer iOS app and use the service that way. I am 
> actually going to upgrade my currently free Deezer Premium Plus 
> account which I got for free for 1 year with the purchase of my Sonos 
> Playbar and see if that fixes the problem I am having. I believe as a 
> Sonos user who got the service for free Deezer is offering the upgrade 
> to Deezer Elite for $50 for 1 year which is a bargain.
>
> Regards,
> Sieghard
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Craig Werner
> Sent: Friday, February 13, 2015 7:50 AM
> To: viphone@googlegroups.com
> Subject: Re: Sonos and the Tidal music service
>
> Hello, Sieghard.
>
> I'm sorry you're having such trouble with Deezer.  I don't yet own 
> Sonos equipment so can't test for this problem for you.  As far as I 
> can tell, without Sonos or Bose equipment, Deezer is still unavailable 
> in the U.S.  When I click on the Deezer site, I am still told that 
> Deezer is coming soon."
>
> Craig
>
> On 2/13/15, Sieghard Weitzel <siegh...@live.ca> wrote:
>> Hi Craig,
>>
>> I don't think I noticed that note about Voiceover support for the 
>> Tidal app.
>> One thing I would say, however, is that the Deezer app is just 
>> accessible.
>> Also, my wife is from the Philippines and we were looking for artists 
>> from there. Deezer has a ton of Filipino artists, Tidal had very 
>> little. I think Deezer actually beats most when it comes to actual 
>> availability of music, I read they have way more than Spotify. It is 
>> just too bad that for some reason I can't get my Deezer subscription 
>> to play via my Sonos system. I can play it and one song may play OK, 
>> but then just about every other song plays for a minute or so, then 
>> if I have the Sonos app open Voiceover says something to the effect 
>> that the connection to Deezer was lost. The music then continues to 
>> play for another 40 or 50 seconds (probably this is
>> buffered) and then the song stop and the next song starts playing. I 
>> have spend a lot of time with Sonos level 2 support to try and figure 
>> out what causes this with no success. If I use the Deezer app on my 
>> iPhone I can play for hours without a single hiccup and it can't be a 
>> bandwidth issue since I have a pretty fast connection and also 
>> because Tidal which is probably using more bandwidth than Deezer 
>> plays just fine without any problems. Spotify also had no such 
>> problems and I can play Tune In stations via Sonos just fine, it's 
>> just Deezer that has this problem and that really is too bad since 
>> otherwise it would be my service of choice.
>>
>>
>> Regards,
>> Sieghard
>>
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Craig Werner
>> Sent: Thursday, February 12, 2015 12:43 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Sonos and the Tidal music service
>>
>> Sieghard is right: unless you have high-end equipment, you may not 
>> realize a great benefit if you subscribe to TIDAL.  However, one 
>> point to their advantage is that the TIDAL app is the only music 
>> service app I know of that boasts VoiceOver support in its product 
>> description in the App Store.
>>
>> Craig
>>
>> On 12/19/14, Sieghard Weitzel <siegh...@live.ca> wrote:
>>> Yes,you can. But if you are using it just on the iPhone and you are 
>>> happy with Spotify there is probably not much reason to switch. 
>>> Tidal is twice as much as Spotify and you would need some really 
>>> high-end headset or equipment like Sonos to hear the difference.
>>>
>>>
>>>
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>> Behalf Of Michael Amaro
>>> Sent: Friday, December 19, 2014 9:51 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Sonos and the Tidal music service
>>>
>>>
>>>
>>> how accessible is the title iPhone Ap?  I already have spotify and I 
>>> can listen to any song any album.  Can I do the same with title?
>>>
>>>
>>>
>>> From: Sieghard Weitzel <mailto:siegh...@live.ca>
>>>
>>> Sent: Friday, December 19, 2014 9:19 AM
>>>
>>> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
>>>
>>> Subject: Sonos and the Tidal music service
>>>
>>>
>>>
>>> Hello Sonos owners,
>>>
>>>
>>>
>>> Just wanted to let you know that while Tidal is not officially 
>>> supported by Sonos, you can add the service to your Sonos system via 
>>> the Beta/Sonos Labs feature. Here is what you do:
>>>
>>>
>>>
>>> 1.       Go to www.TidalHiFi.com <http://www.TidalHiFi.com>  and sign up
>>> for
>>> an account if you don't already have one
>>>
>>> 2.       Open the Sonos app on your iphone and go to the music menu,
>>> then
>>> Settings, then My Services
>>>
>>> 3.       You will see a list of the services you have setup with the
>>> title/heading of "in Use". Double tap on "In Use" and then flick 
>>> right to the "beta" option.
>>>
>>> 4.       Do a 3-finger swipe up until you get to the end of the listing
>>> of
>>> services, it's in alphabetical order so Tidal is towards the end.
>>>
>>> 5.       Double tap on Tidal, then on Add Account, say you already have
>>> an
>>> account and then enter your login email address and password.
>>>
>>>
>>>
>>> I have just set it up and I'm about 5 songs into an album I added to 
>>> the My Music section, the Tidal implementation seems to be very nice 
>>> on Sonos and while the first song skipped to the next after a few 
>>> seconds, it's been playing solid and without skips and drop-outs 
>>> ever since.
>>>
>>>
>>>
>>> I just got off the phone with Sonos support to try and figure out 
>>> why my Deezer account/subscription constantly skips after playing 
>>> half the song.
>>> The tech support guy I talked to was as friendly and helpful as 
>>> always with Sonos support. I submitted a couple of diagnostics and 
>>> he said he is going to escalate this to the next level since he 
>>> doesn't see much in the diagnostic reports which would indicate why 
>>> it's doing this. For now I'm happy that Tidal seems to be working 
>>> well and it just may become the music subscription of my choice.
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Sieghard
>>>
>>>
>>>
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