I hope they really are investigating, and that they will do whatever it takes to restore the great accessibility of their former app. A couple of weeks before the December holidays, they completely re-designed their amazon.com/access web site, they broke it, many people called to complain and express their concern. Thgese people were told the same thing you were, but the /access page is still more difficult to use than their regular online page, and I can't figure out how to send items to addresses that are different from mine on either web site! It's fine to tell us that they are investigating, or that they're "working on it," but it is action that will convince us they really care. Penny
On 3/18/15, Rick Alfaro <rick.alf...@gmail.com> wrote: > I also contacted them at accessibility-feedb...@amazon.com > <mailto:accessibility-feedb...@amazon.com> and actually got back a personal > response thanking me for my feedback and I was told they are definitely > investigating. > > > > > > > > Best regards, > > > > Rick Alfaro > > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Cristóbal > Sent: Wednesday, March 18, 2015 12:36 PM > To: viphone@googlegroups.com > Subject: RE: Something Is Wrong With The Amazon Update > > > > I've actually received a personalized response to one of my buggy Voiceover > app emails in the past, so yes, it is important to let them know what's > going on. > > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of David Cleveland > Sent: Wednesday, March 18, 2015 9:22 AM > To: viphone@googlegroups.com > Subject: Re: Something Is Wrong With The Amazon Update > > > > I contacted Amazon support last night and got an automated reply. They claim > to read all the comments but cannot give Personal replies. I would encourage > everyone who uses the Amazon app to email him. > > Sent from my iPhone > > > On Mar 18, 2015, at 9:02 AM, Alan Lemly <wale...@gmail.com > <mailto:wale...@gmail.com> > wrote: > > I deleted the current version of the Amazon app and reinstalled the previous > version from my computer's backup folder and everything is working fine > again. > > > > Alan Lemly > > > Sent from my iPhone > > > On Mar 18, 2015, at 2:44 AM, Arnold Schmidt <arno...@mindspring.com > <mailto:arno...@mindspring.com> > wrote: > > Amazon definitely is useable with Safari, including adding to cart, and > purchasing, although it is not as convenient as the app. I still have the > previous app on my hard drive, so I very well may go back to it until they > fix this new one. > > > > Arnold Schmidt > > ----- Original Message ----- > > From: Lynda Ingraham <mailto:lynda.ingra...@gmail.com> > > To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > > Sent: Tuesday, March 17, 2015 8:28 PM > > Subject: RE: Something Is Wrong With The Amazon Update > > > > Hi Arnold, > > > > I am experiencing the same problems that you have described. I am so sorry > that I updated the app. I understand unintended consequences sometimes > happen when apps are being updated. But not my shopping apps! > > > > Take care, > > > > Lynda > > > > From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > [mailto:viphone@googlegroups.com] On Behalf Of Arnold Schmidt > Sent: Tuesday, March 17, 2015 6:26 PM > To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: Something Is Wrong With The Amazon Update > > > > I hope this is just on my iphone 5, running 8.2. After updating the > Amazon app, when I search for something, I can no longer swipe to read my > results. Neither can I use explore by touch to read them. When I first > launch the app, I can read the main screen, access the links,and can add to > my cart. So far, the problem only is after I search for something. I have > only had this app update for an hour or two, so other problems may turn up. > I had to use Amazon via Safari to complete my search. Is anybody else > having problems? I hope not. Thanks in advance for any opinions. > > > > Arnold Schmidt > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. 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The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com> . > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com> . > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. 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The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com> . > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com> . > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com> . > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com> . > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. 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The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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