Note though I wonder if it will be more difficult to get refunds. Apple just revised its terms and conditions last week. It now says "no refunds", althogh maybe they still will make an exception for inaccessibility issues.
----- Original Message ----- From: Mary Otten To: viphone@googlegroups.com Sent: Monday, June 29, 2015 3:56 PM Subject: Re: apple problem reporting Interestingly, the receipt I have for the iBook that started this whole discussion did not have a refund link. I know they have in the past for iTunes purchases, I'm not sure about apps. But I double checked this book receipt, and there was definitely no such link there. Mary Sent from my iPhone > On Jun 29, 2015, at 12:46 PM, Wayne Merritt <wcmerr...@gmail.com> wrote: > > Not sure if this has been mentioned on this thread or not. If you save > your receipts of purchased apps, books or music, there will also be a > Refund link within the email that will take you to the form. If you > have deleted the email, or you delete these messages automatically > when they come in, then definitely bookmark the link. I have gotten in > the habbit of saving all the receipt emails for each item I have > purchased from Apple. I have only had to get a refund once, but I was > super glad I had the email with the refund link when that time came. > > Best, > Wayne > >> On 6/29/15, Mary Otten <motte...@gmail.com> wrote: >> The good thing about using the form from Apple, is that it is easy to >> specify which product is causing the problem. You sign in, and all your >> purchases for the past however long, I didn’t check, but I’m guessing 90 >> days, are listed in order from most recently purchased to oldest purchase. >> Mary Otten >> motte...@gmail.com >> >> >> -- >> The following information is important for all members of the viphone list. >> All new members to the this list are moderated by default. If you have any >> questions or concerns about the running of this list, or if you feel that a >> member's post is inappropriate, please contact the owners or moderators >> directly rather than posting on the list itself. 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