Thank you so much all for your replies. I tried it on a specific situation
and failed miserably.
I am trying to check voicemail on my other phone. It is a TMobile phone. The
way it normally works is I enter the phone number of the other cell phone.
Since it is switched off most of the time I hear the usual voice mail box
sound "please leave your message etc."
I enter star and then the system tells me to enter the voicemail password
followed by the number key.
Once I do it, I get in to the system where my voicemails for the other phone
are saved.
What I tried to do was save the contact with my phone number. After entering
my number I put semicolon followed by a star and another semi colon. then my
password and the number key. I entered ; after each incident where the
system wants a response from me.
The phone doesn't connect at all. I am not sure what I am doing wrong.
----- Original Message -----
From: "Christopher Chaltain" <chalt...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Tuesday, August 14, 2012 2:44 PM
Subject: Re: iPhone and automated numeric response prompts
The comma just inserts a pause before the next set of touch tones are
sent, so the only rule of thumb is to use commas where you want this
pause and use as many as you need, depending on how long it takes before
the voice response systems starts expecting the new touch tones. The
semicolon will wait until you double tap before sending the next set of
touch tones, so this is good if you just don't know how long to wait
before you need to respond with the new set of touch tones.
On 14/08/12 13:07, Tara Prakash wrote:
Hi Michelle. Sounds great. So, is there a rule of thumb about putting
commas? Is it fair to assume that everytime a response is expected from
the caller a comma should be inserted?
----- Original Message ----- From: "Michelle McQuigge"
<michelle.mcqui...@gmail.com>
To: <viphone@googlegroups.com>
Cc: <viphone@googlegroups.com>
Sent: Tuesday, August 14, 2012 11:05 AM
Subject: Re: iPhone and automated numeric response prompts
Tara,
The comma system would almost certainly work on an automated credit card
line, but I personally don't ever plan to use it for that purpose. If
anything should happen to my phone, I'd hate to think of such sensitive
information being readily available to whoever found it. If you don't
share those concerns, though, this will work for you no problem.
Best,
Michelle
Sent from my iPhone
On 2012-08-14, at 9:45 AM, "Tara Prakash" <taraprak...@gmail.com> wrote:
Have you tried the same to check your credit card bills? You dial the
number and the automatic system tells you to enter your credit card
number. Do you think the comma system can work with credit card
inquiry number?
----- Original Message ----- From: "Michelle McQuigge"
<michelle.mcqui...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, August 10, 2012 10:23 PM
Subject: RE: iPhone and automated numeric response prompts
You have been well-informed about the comma, and I have recently
tested the
system on a teleconference line that demands a password, then a menu
option
to verify my choice. It worked flawlessly. You can hear the numbers
being
entered, and they sound very natural. No menu option was activated
until the
automated prompts had been allowed to run on for a second or two. In my
case, I had to call the number in question once or twice to figure out
precisely what menu options to pre-program. Here's what I did:
1. In my contact for the number in question, I entered the phone
number for
the teleconference line as usual. The numeric keypad used to enter
phone
numbers features a shift key. Once I'd entered the phone number, I
double-tapped that shift key to pull up other options.
2. Certain punctuation marks appeared in place of the numbers. I did
not
enter a space, but simply entered comma immediately after the
teleconference
number.
3. In my example, I followed this comma with the teleconference
password,
plus the pound symbol to expedite the menu.
4. I then entered another comma, then the number 1 (which was the menu
choice to verify the password I had provided).
It was that straight-forward. Please let me know if I misunderstood
your
question, confused you even further or need to provide any
clarification.
Best,
Michelle
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf
Of Kramlinger, Keith G., M.D.
Sent: August 10, 2012 10:00 PM
To: viphone@googlegroups.com
Subject: iPhone and automated numeric response prompts
Hi,
With an iPhone, how does one go about entering numeric keypad
responses to
navigate within an automated system?
I've heard one can use a comma after the phone number. The comma
introduces
a pause; several commas produce a longer pause.
But not all automated systems are one layer deep, and some require a
fair
degree of interactivity within the system before one knows which is the
desired numeric response, or series of responses.
Thanks in advance for any insight.
Keith
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chaltain at Gmail
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