Hi Eric, Can you at least backup to iCloud?
I would first try 2 things: use a different cable and try a different USB port. You could also do my cure-all which is a Reset Network Settings to see if that helps. I would also go into the iTunes preferences, go to the Device tab and delete any backups that may be there. As a last resort you could completely uninstall iTunes and reinstall it and of course you could call the Apple Accessibility support line and see if they can help. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of SSEric Sent: Wednesday, September 16, 2015 3:54 AM To: viphone@googlegroups.com Subject: Cannot Back Up iPhone This has gone on for a long time, and I have just ignored it. My last backup of my iPhone 5 to iTunes on my Windows 7 PC was late April 2014. It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or so, I get an error that this iPhone could not be backed up because the iPhone disconnected. It then says "list box DELTA button". I am getting all this reporting via JAWS. I am able to move music, etc. from the PC to phone. I also could move 30 purchases from the phone, which took a lot more time than I am getting before the backup is interrupted. Any ideas? Many thanks! Eric -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
