You should be able to just go to Edit > preferences, delete the backup and start over by setting a new password and doing a new backup. Encrypting the backup does not prevent you from deleting it or requiring you to enter the password before you can delete it.
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Paul Hunt Sent: Wednesday, September 16, 2015 9:30 AM To: viphone@googlegroups.com Subject: Re: Cannot Back Up iPhone Hello everybody. is there a way that I can back up my iPhone in iTunes if I forgot my encrypted password? Thanks so much. > On Sep 16, 2015, at 10:08 AM, Sieghard Weitzel <siegh...@live.ca> wrote: > > Hi Eric, > > Can you at least backup to iCloud? > > I would first try 2 things: use a different cable and try a different USB > port. You could also do my cure-all which is a Reset Network Settings to see > if that helps. I would also go into the iTunes preferences, go to the Device > tab and delete any backups that may be there. As a last resort you could > completely uninstall iTunes and reinstall it and of course you could call the > Apple Accessibility support line and see if they can help. > > > Regards, > Sieghard > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > SSEric > Sent: Wednesday, September 16, 2015 3:54 AM > To: viphone@googlegroups.com > Subject: Cannot Back Up iPhone > > This has gone on for a long time, and I have just ignored it. My last backup > of my iPhone 5 to iTunes on my Windows 7 PC was late April 2014. > > It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or > so, I get an error that this iPhone could not be backed up because the iPhone > disconnected. It then says "list box DELTA button". I am getting all this > reporting via JAWS. > > I am able to move music, etc. from the PC to phone. I also could move 30 > purchases from the phone, which took a lot more time than I am getting before > the backup is interrupted. > > Any ideas? > > Many thanks! > > Eric > > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.