Jonathan. Is this phone problem a problem only when using something connected to the phone such as ear buds or a bluetooth device? Or, does it also effect phone calls if you are using none of these devices and only using the microphone and speaker in the phone? Thanks. Neal From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jonathan Mosen Sent: Wednesday, September 16, 2015 12:15 PM To: viphone@googlegroups.com Subject: My top iOS 9 Bugs Hi everyone, now that the NDA is lifted, here are some things I think you might like to be aware of in iOS 9. I am enthusiastic about iOS 9. It is significantly more responsive than its predecessor, and there are many new features that I'm sure you'll enjoy. Unfortunately, there are also some VoiceOver bugs in iOS 9 that range from minor annoyances to potentially critical, depending on how you use your device and whether you find yourself affected. Here are just a few that you might like to take into consideration before deciding whether to wait for a bug fix release before installing iOS 9. Remember that a few days following iOS 9's release, it will not be possible to downgrade again, so you should consider the upgrade to iOS 9 a one-way trip, and proceed with caution if anything below concerns you. 1. Audio routing bug. This is potentially the most significant accessibility bug I can recall ever to slip through an iOS release, due to the number of people who may be affected. Not everyone will be, and at present, even after extensive testing with a range of people owning different devices, I have no information about why it affects some users, but not others. It is not device specific, for example it is happening to me on my iPhone 6 Plus, but I know iPhone 6 Plus users where the problem isn't so severe. Nor does it seem to be affected by any setting. If you're lucky, it won't happen to you, but the only way I am aware of to determine this is to upgrade. This bug may affect you when you have earbuds or headphones connected to the headphone socket of your iPhone. The primary way the audio routing bug manifests itself is when you receive an incoming phone or FaceTime call. You can usually hear if you're going to be affected by the bug because your ring-tone will fade in and out, rather like the way VOiceOver causes system audio to fade in and out when audio ducking is enabled. At this point, if you press the power button to silence the ringer and then flick through the screen, you will find that not only has VOiceOver become unresponsive, but the entire phone has as well. If you don't press the power button while the phone is ringing, but instead opt to flick through the iPHone's screen to locate the Answer button or review caller ID information, VoiceOver may not speak at all. Finally, if you attempt to answer the incoming call with a two-finger double-tap, you may not be able to, since VoiceOver has effectively locked up. The bottom line is that if you have earbuds connected, you may not be able to answer a call. Some people have also reported similar problems answering calls when their phone is set to silent. If you rely on your phone for business or safety, this could be a deal breaker in terms of upgrading at this point. What makes this bug so fascinating is that not only is it completely absent for some people, but of those who experience it, not all symptoms are present for all users. For example, some people experience the issues I have described when they press the power button to mute the ringer, but not when the phone is ringing. Others can answer a call by pressing the button on their EarPods, while others cannot. If you upgrade and are affected by this, here are a few things to try. (A) If you have the more moderate version of this bug, avoid pressing the power button when you receive an incoming call. (B) Turning off audio ducking seems to help a little for some users. (C) If you can't answer a call with a two-finger double-tap, try pressing the button on your EarPods or similar device if you have such a device connected. (D) If all else fails, you can disconnect any device from the headphone jack, answer the call with a two-finger double-tap, then reconnect the device to the headphone jack. (E) Given the critical nature of this bug, if you've upgraded and now find yourself afflicted by it, enrol in the iOS beta program so you can receive early copies of any fixes Apple is working on. But keep in mind that since you will be running beta software, you may well be swapping one set of bugs for another. 2. Bluetooth keyboard support unreliable. Sometimes, users may input double letters when typing. This is a bug that was introduced in the iOS 8 cycle, and can easily be worked around by toggling VoiceOver off and on. However, a new bug now exists where at times, no text is entered into a field at all when VO is active. Toggling VO doesn't help, nor does switching the keyboard off and on. The only immediate remedy is to turn Vo off, and keep typing without it. If you turn VO back on again, the arrow keys don't work when you're trying to navigate your text, and you can't edit it. 3. In the Today view of Notification Center, VO frequently restarts itself when flicking through your widgets, and sometimes the phone locks up entirely. 4. It's much less likely you can return to your previous position on screen after taking an action. For example, flick through the list of podcasts in Downcast. Find a podcast you wish to download. Double-tap, and a shortcut menu appears. Choose Download. You should then be able to tap on the screen and return to the list where you left off. This worked in previous iOS versions, but it doesn't work now, you're returned to near the top of the list. If you're in a large news-related podcast where there are dozens of episodes, it takes a lot of effort to get back to your place. This also impacts a number of other apps including some Twitter clients. 5. Less reliable audio ducking. You may find that if you use VoiceOver while listening to audio from another app, audio ducking does not work as well as it used to. Some times, it works perfectly, while at others, VoiceOver ducks the audio but does not restore the app to its normal level when VO has finished speaking. On other occasions, VoiceOver won't duck the audio at all, as if audio ducking had been disabled. If VoiceOver has not restored system audio to its usual level, sometimes toggling speech off and on again with a three-finger double-tap will help. At other times, you may need to toggle VoiceOver completely off and on again. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . To post to this group, send email to viphone@googlegroups.com <mailto:viphone@googlegroups.com> . 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