I don't know what to tell you. I've not had that problem before. Have you tried 
writing Winston, the developer of VDR? I think you can find his support email 
in the app.


Thanks,
Ari 

> On Sep 26, 2015, at 10:51 AM, Mary Otten <motte...@gmail.com> wrote:
> 
> I went to the VoiceStream website, and read in the frequently asked questions 
> the recommendations for what to do if you were having problems restoring 
> previously purchased voices. In order to access a different network, which 
> they recommend if you're having a problem, I turned off Wi-Fi and try to get 
> the voices using the T-Mobile LTE network. The same result. Downloading 
> failed. I then re-enabled Wi-Fi and tried downloading again. As was the case 
> with the very first time I tried downloading a voice, I got to 87%, then I 
> got the failure notice. Subsequent attempts at downloading result in 
> immediate failure notice. No 87% no percent of any kind. I can't imagine 
> what's going on here. But I don't think it is my Wi-Fi network. Again, I have 
> tried with more than one voice. Only the first attempt at downloading gives 
> me any progress before a failure notice occurs. I even reentered my iTunes 
> password. If you double tap on restore voices, even though it doesn't say it 
> is a link, it does ask for your iTunes password. I should say your iTunes 
> Store password. Anyway, I reentered that and it's not helping. If anybody has 
> any ideas what I need to change on this phone, I am all ears.
> Mary
> 
> Sent from my iPhone
> 
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