Duh. I guess I got confused and didn't focus on the OSX thing; I was
thinking about Richard's trying NVDA and WindowEyes and didn't make
the brain switch to use of the pgm/app with the Mac.

Thanks,
Dani, who'll go get some coffee to open up the pathways to the brain



On 10/16/15, chris <challswor...@icloud.com> wrote:
> Well if they are using OS X then they will be using VoiceOver right?
> Just going by the message one below this one.
>
> On 17/10/2015 01:57, Dani Pagador wrote:
>> Yes, but what are you using to access it? A little more info, please???
>>
>> Thanks,
>> Dani
>>
>> On 10/16/15, Daniel Miller <miller...@gmail.com> wrote:
>>> iMazing for OS X is amazingly accessible, no pun intended.
>>>
>>>> On Oct 16, 2015, at 8:41 AM, Richard Turner
>>>> <richardturne...@outlook.com>
>>>> wrote:
>>>>
>>>> I tried the trial version of iMazing with both Window-Eyes and NVDA and
>>>> find it mostly useless.
>>>> I tried to submit a ticket request through their web site and that was
>>>> also not very accessible.
>>>> So, have any Windows users using a screen reader found a way to use
>>>> this
>>>> app?
>>>>
>>>> Richard
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com]
>>>> Sent: Friday, October 16, 2015 1:12 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: Re: A Very Surprising Suggestion by an Apple Accessibility
>>>> Technical Support Representative
>>>>
>>>> I would be interested to know if anyone has used the Win version to
>>>> comment how accessible it is, please.
>>>>
>>>> BobH.
>>>> ----- Original Message -----
>>>> From: "M. Taylor" <mk...@ucla.edu>
>>>> To: <viphone@googlegroups.com>
>>>> Sent: Friday, October 16, 2015 4:29 AM
>>>> Subject: RE: A Very Surprising Suggestion by an Apple Accessibility
>>>> Technical Support Representative
>>>>
>>>>
>>>> Hello Richard, the third-party app he recommended was iMazing.  He said
>>>> that there is both a Mac and a Windows version.
>>>>
>>>> A sighted friend of mine uses iMazing on the Mac and swears by it.
>>>>
>>>> Mark
>>>>
>>>> -----Original Message-----
>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>>>> Behalf
>>>> Of Richard Turner
>>>> Sent: Thursday, October 15, 2015 5:43 PM
>>>> To: viphone@googlegroups.com
>>>> Subject: RE: A Very Surprising Suggestion by an Apple Accessibility
>>>> Technical Support Representative
>>>>
>>>> Which third party app did they recommend, or were they not quite that
>>>> helpful.
>>>> Richard
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>>>> Behalf
>>>> Of M. Taylor
>>>> Sent: Thursday, October 15, 2015 10:29 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: A Very Surprising Suggestion by an Apple Accessibility
>>>> Technical
>>>> Support Representative
>>>>
>>>> Hello Everyone,
>>>>
>>>> As I have posted, on-list, since updating to iOS 9.0.2, I have not been
>>>> able to either add or remove any media from my iPhone 5 S,
>>>> be it audio books, ring tones, music, etc.
>>>>
>>>> After extensive research, I discovered that many of those using iTunes
>>>> for
>>>> Windows and even some using OS X, were experiencing the
>>>> same problem.  As would be expected, there were suggestions as to how
>>>> to
>>>> resolve this problem.
>>>> I tried all of them and none worked, for me.
>>>>
>>>> Finally, yesterday, I decided to call the Apple accessibility support
>>>> number.
>>>>
>>>> As it is not my intention to write a novel here, I will just provide
>>>> the
>>>> sum and substance of my call.  By the way, I want you to
>>>> know that the tech was very gracious and professional.  As I had
>>>> dedicated
>>>> an entire afternoon to resolving this problem, I, too,
>>>> was very patient and polite.
>>>>
>>>> 1.
>>>> I asked the rep if he was familiar or had any recent experience using
>>>> iTunes for Windows.  He said yes.
>>>>
>>>> 2.
>>>> He told me that he had heard of no problems with syncing between the 5
>>>> S
>>>> running 9.0.2 and that he was personally using Windows with
>>>> a 5 S with no
>>>> problem during our call.
>>>>
>>>> 3.
>>>> Because I have yet to hear an Apple support specialist admit that there
>>>> may be a bug in anything, (just my experience, mind you), I
>>>> had prepared a URL to give to the tech to prove that this problem has
>>>> been
>>>> reported to Apple since as early as the first release of
>>>> iOS 9.0.  I will admit that it gave me a lot of satisfaction when he
>>>> returned to the line, after visiting the site containing the
>>>> reports, minus his, if not arrogance, then his conviction that mine was
>>>> an
>>>> isolated issue.
>>>>
>>>> 4.
>>>> After spending a lot of time on the phone with no success, he
>>>> inadvertently admitted that he was using a Mac to help me
>>>> troubleshoot.  This came up because we were searching for some system
>>>> files that clearly do not exist on a Windows PC.  When I
>>>> called him out on this, he admitted that he was not using a Windows PC
>>>> during our call.
>>>>
>>>> The Surprise:
>>>> 5.
>>>> He suggested that I use a third-party application, instead of iTunes,
>>>> to
>>>> sync my iOS devices.
>>>>
>>>> I was really stunned at his suggestion, to say the least.
>>>>
>>>> He was unable to resolve my problem.
>>>>
>>>> However, I am delighted to report that, after doing some thinking on
>>>> the
>>>> matter, I decided to attempt a different approach and,
>>>> thankfully, it was successful.  The following are the steps I took in
>>>> order to resolve the
>>>> problem:
>>>>
>>>> 1.
>>>> Before launching iTunes for Windows and attaching my 5 S, after
>>>> unhiding
>>>> the system files, I deleted the .iPSW file that was
>>>> initially downloaded in iTunes.  Doing this forced iTunes to download a
>>>> fresh copy of iOS 9.0.2 to my PC.
>>>>
>>>> 2.
>>>> I restored my 5 S and set it up as a new phone.
>>>>
>>>> 3.
>>>> I then restored a previously saved backup of my 5 S.
>>>>
>>>> Now, all is working as it should and I am experiencing absolutely no
>>>> synchronization problems.
>>>>
>>>> Mark
>>>>
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>>
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