As we are talking about Audible, I have a question. I had problems also logging in, but it was their capcha. I called them and somehow we got in. Still have no idea except I didn't have a username or password on file with them, though some years ago I had put them in. The gentleman read me the capcha and I put it in, but it still indicated I was not logged in. He asked me to find someone sighted to help, and because I was frustrated I said I would. When he and I disconnected I was logged in under my Amazon creds. Anyway, my question is, do I have to have a monthly subscription? I find nothing about this on the website. I was able to get a "credit" to get one book. It says I will get another credit next month. Can I just buy when I want as on Amazon with Kindle or must I buy a book each month? When I have a credit again, does that entitle me to another book? All new to me, and the site is not very specific. Thanks for any help given.
reggie & Lex On Mar 17, 2016, at 8:11 AM, Kathy Blackburn <kblac...@austin.rr.com> wrote: Thank you, Sieghard, for your careful explanation. I used to have no problems with the Audible app until the version prior to this newest release. That one stopped working - wouldn't download - so I deleted and re-installed the app. I can get as far as typing in my email address. Then if I swipe right, or just slide my finger down, VoiceOver says "Password, secure, double-tap to edit." When I double-tap, the phone makes a couple of short sounds I don't know how to describe. The editfield does not open, and the keyboard disappears. I can see the "Continue button, the "forgot password link, conditions of use, and the "Need help? Contact Customer Support" button. I contacted Customer support yesterday, both by phone and email. The representative I spoke with had me go through troubleshooting steps I had already done: removing and re-installing the app and powering the phone off and back on, all to no avail. I'm supposed to get a call back from someone in their "back office team" today. We'll see. Kathy Blackburn kblac...@austin.rr.com -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
