I strongly recommend that each of you contact customer support for InstaCart.  
Last summer, the app was completely inaccessible; I contacted them with some 
suggestions and their developer(s) were incredibly responsive.

Myself, I cannot use InstaCart because there isn’t any providers here in 
northern Wisconsin but I contacted them on behalf of a dear friend living in 
Austin and they were extremely responsive!

I would certainly use InstaCart if it were available here in the Twin Ports.
* * * * * * * * *
Bill Gallik
wfgal...@icloud.com


> On Apr 26, 2016, at 7:14 AM, Richard Petty <richard.pe...@earthlink.net> 
> wrote:
> 
> I wonder if anyone here uses the InstaCart app and has encountered the same 
> problem I have?
>  
> I use InstaCart and find it generally accessible. Screens for locating and 
> selecting items work well. The search feature works well. In our area, 
> there’s a nice selection of stores: Costco (you don’t have to be a member to 
> order through the app), Whole Foods, Central Market, HEB (two Texas chains 
> operated by the same company) and Specks (a liquor and specialty retailer). 
> The persons who fill and deliver orders almost always do a good job and are 
> conscientious about calling or texting if substitutions are necessary. In 
> some but not all cases, prices are the same as in store prices. And, again in 
> some cases, delivery is free. When I’ve had to pay for delivery, which is 
> clearly identified in the app, I’ve never paid more than $6 plus a tip, which 
> is set in and paid through the app. Compare $6 to a couple hours on the bus 
> or the cost of a taxi and InstaCart becomes attractive.
>  
> The part of the app I find problematic is the page where the user chooses 
> delivery times. Date selection is not a problem; that’s a standard picker 
> item which works with a swipe up or down. Then the times, in increments of 
> one hour, are displayed as separate items. Selecting a time is very 
> difficult. I’ve tried double tapping the item, then moving to the bottom of 
> the screen to move to the next stage of ordering, but only to find that item 
> grayed out. Usually through some combination of tapping and moving down to 
> the bottom of the screen, I can finally make the app work, but it’s tedious. 
> More than once I’ve had to call InstaCart to ask to have an improperly chosen 
> delivery time corrected.
>  
> I’m using IOS 9.x. This may be a standard IOS control I don’t understand or a 
> flaw in the app. Does anyone have insight into this issue? Thanks in advance 
> for your help.
>  
> Richard Petty
> richard.pe...@earthlink.net
> 
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