Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It is
really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago. It was
before I took the update. I did not want the update. It automatically
updated in the middle of the night, which really pissed me off.
Anyway, I have a 5S. It has worked well since I got it. I want to say that
I got it in February, when I upgraded it for my for ass. I love the phone,
and I have overall really enjoyed it. However, it is started freezing up a
lot! I don't know why. It seems to do it out of the blue. It will do it if
I am sitting here playing with it and it's not charging, and it would do it
if I am playing with it, and it is charging. So that does not seem to make
a difference. I am my farted boyfriend to take a look at it, and I turned
off voiceover. He said when he tried to go to different amps, or just move
the screen around, he had no problems. This really disappointed me, because
I am guessing this must be an accessibility issue. But really I don't know.

For instance, just a few minutes ago I tried to write this email. It took
me a while to get the name of the group in the from box, then I couldn't
get into the subject box, no matter what I did. I had to reboot the phone
three or four times power it down three or four different times, rebooted
again after I powered it down, and right now it seems to be OK
I even left it off for about 10 to 15 minutes, after one of the times I
shut it down. But as soon as I turned it back on, and unlocked it, and
started to go through my list of apps, it started doing that shit again. It
won't let me swipe the screen. It is don't get frozen. But dinner will let
me swipe, but it might not open the app.

I feel like I am on a roller coaster ride with this thing. I don't know
what to do about it. I don't know if I should go to AT&T, or if I should go
to the Apple Store? Or I don't know if there is a thick that I can do for
it at home. I am really hoping there is, because I can forward to really
spend any money on it. I feel very frustrated! I wanted to throw that
thing! I want to smash it! But deep down not really, because it's my main
mode of doing things, and my main piece of accessibility. Well I do have a
laptop. But I use my phone a heck of a lot! Does anyone have any idea as to
what could be going on?
Why is the rebooting affect not working?
Why is turning it off and on not working? Has anyone else seen this issue?
How do I take care of it? I seriously I'm going to start pulling my hair
out! Any help with this issue would be so very much appreciated! You would
become my new best friend. LOL!

Thank you so much!

Terri

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