Hi Sandy. 
Thanks for that link! My friend is coming over tonight and we're gonna figure 
it out if it's the last thing we do. Lol. I just can't believe the problems I'm 
having. I saw the temporary access point once and it couldn't connect so then I 
reset my wifi router as I have to do sometimes and it's not showing up at all. 
Thanks for all of the great info you're given me... And I will deffetetly keep 
you posted. Keep your fingers crossed! 

Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone

> On Aug 8, 2016, at 10:48 AM, 'Sandratomkins' via VIPhone 
> <viphone@googlegroups.com> wrote:
> 
> Hi Jen,
> 
>    Sorry! I got behind with my mail for a while there!!
> 
>    Below is a link to the trouble-shooting instructions for getting your 
> BotVac Connected with your phone over the wifi.
> 
>    Also, they do have both online chat support or a number to wring for 
> direct help. The first question has to be, are you sure your Router is 
> working on the lower 240 setting? I may not be quite accurate there, but it 
> can't work on the 500 setting. I seem to remember getting in a bit of a mess 
> with mine, first time setting it up, and I had to do the wifi reset by 
> pressing the front right corner of the straight edged bumper while holding 
> down the right button for a few seconds. I think this is described on the 
> below linked webpage. Once reset, I had to get sighted help to set up the 
> wifi on the Bot again. I remember that until I did this, I could get it to be 
> a temporary access point for me. I think I used this page to trouble-shoot, 
> so, good luck!!
> 
> Please keep me posted,
> Sandy. 
> https://www.neatorobotics.com/support/articles/wi-fi-troubleshooting-steps-to-take-if-you-are-having-trouble-connecting-your-neato-botvac-connected-robot/
> 
> 
> sent from the dark side of the moon
> 
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