Nobody really knows exactly why ... but often there are irregularities with two phones running the same version of software or the software itself runs well on one and not on the other.

It's a bit drastic, but if that's your main phone, so it obviously gets more use, you may consider restoring the phone form scratch. This sometimes can work.


Carol PP



On 22/08/2016 22:25, SoonerAnnie wrote:
Yes, I've checked it all. Absolutely the only problem I'm having is with the 
3rd party part of the app. Of course, it shows up in the keyboards list and I 
can bring it up anytime, but keeping it there is impossible! Right now I'm 
using the one on my 6S and it's working like a charm! But the SE is my primary 
phone and the one I would really like it to work on so I don't have to worry 
about having a keyboard with me when I'm out and about. Thanks for suggestions.

Ann

Sent from my iPhone

On Aug 22, 2016, at 3:45 PM, Richard Turner <richardturne...@outlook.com> wrote:

So, by restoring, you double checked in the settings, general, keyboard and 
made sure it had full access, right?

I just wanted to make sure you had actually checked the settings.

If you did and the settings are correct, then perhaps you need to talk directly 
with Apple Accessibility support.

I can only imagine how frustrating this is.

Richard


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
SoonerAnnie
Sent: Monday, August 22, 2016 1:36 PM
To: viphone@googlegroups.com
Subject: Re: MBraille 3rd party keyboard crashing


Hi Richard and Carol,

Thanks for getting back to me. Each time I reinstall the app, I go to shop and 
restore purchases, which gives me access to everything as I purchased the full 
package. And it restores with no problem. However, no matter what I'm 
doing...texting, writing a note, or working with email...the results are the 
same. The rest of the MBraille app works just fine. As for the 3rd party 
keyboard, it will let me begin typing but I never know for how long. Sometimes 
it's a few characters and sometimes I can get a few words. Suddenly without 
warning it is gone, taking what I have written with it. I have no idea why this 
keyboard seems to be incompatible with my SE!

Ann

Sent from my iPhone

On Aug 22, 2016, at 11:24 AM, Richard Turner <richardturne...@outlook.com> 
wrote:

And, did you make sure it had full access in the keyboard settings?

Richard


-----Original Message-----
From: 'Carol Pearson' via VIPhone [mailto:viphone@googlegroups.com]
Sent: Monday, August 22, 2016 9:19 AM
To: viphone@googlegroups.com
Subject: Re: MBraille 3rd party keyboard crashing

OK. I don't have an answer but will give it a little more thought for
you if you can think about when it's crashed. In what apps were you
working at the time? Were you trying to transfer information at that
stage? Anything else you can say may help me, or others, to find an
answer for you.


Cheers.


Carol P



On 22/08/2016 11:26, SoonerAnnie wrote:
Hi all,

I am having a problem with the MBraille 3rd party keyboard crashing on my 
iPhone SE. It does just fine on my 6S. I have uninstalled and reinstalled it 
numerous times on the SE to no avail. I am running the latest version of the 
MBraille app and the latest version of IOS. I have written to the MBraille list 
but haven't heard anything from them yet. Just thought I'd check to see if 
anyone here had any suggestions. Thanks in advance for any help you may be able 
to give me! I'm not having any other crashes on my SE, and the MBraille 
keyboard doesn't crash on my other phone. Hmmm.

Ann

Sent from my iPhone
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