Hello everyone,
I could never get that code entered in to my Iphone, no matter how hard I tried. And I re-tried with a few different codes also. So this morning, I thought, why not go through the Ipad, and do the update. That worked perfectly. Also, when I went to change my info with Hulu, from the website, it said to update the information through ITunes. However, I updated Netflix through it's website. I went to the tune-in website, and had no luck with it. I couldn't even figure out where to sign in there. So I am really hoping this will update through Itunes as well. Thank you to those who tried to help me. I do appreciate it. Terri On 9/7/2016 1:21 PM, Flor Lynch wrote: > Are you sure that all your other important details were input > correctly? (Postcodes and such?) > > > -----Original Message----- From: Terri Stimmel > Sent: Wednesday, September 07, 2016 6:50 PM > To: viphone@googlegroups.com > Subject: Need help troubleshooting verification code problem > > Hello everybody, > > Yesterday I asked how do you update my card info. I got great > information, which I really appreciate. > However, I keep running into a problem, and I don't know what to do > about it. I am hoping someone can help me figure this out. > When I use my iPhone, and I go into settings, and then into iTunes and > App Store, and then view my ID, I enter my password. This goes fine. > Good I am told that a verification code has been sent to my other > device, which is of course my iPad mini. So I go to the iPad mini, and > I see the code. It's a six digit code. > I go back to the iPhone, and I enter in the code just as I read it on > my iPad mini. > > However, I have tried this three times now, and every time I try, I am > told that the verification has failed. I know I am entering the > correct numbers, as I see them. I even tried to enter them backward > ones, just to see if that might make a difference. But of course, it > did not. > > I don't know what else to do. I need to update this information. I'm > rather frustrated! I tried going to the App Store like someone else on > the list suggested, but I couldn't figure out how to view the > information that way. Plus, I figured that I would just run in to the > same situation. Can anyone possibly help me? > Or give me suggestions on how to get this taken care of? This is > ridiculous! You shouldn't be so difficult, and I don't understand why > it is for me. > > Thank you, and I hope to hear back from someone. > > Terri > > Sent from my iPhone > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
