I had absolutely no issues using their app… Maybe it was just really congested yesterday…
Sent from my iPhone > On Sep 10, 2016, at 10:42 PM, Robin Frost <robin...@gmail.com> wrote: > > Hi, > Wow it did not perform that way yesterday at all. I could have held it for a > decade and nothing changed and could you find the element to select capacity? > Just curious. Thanks bunches for reporting back. > Robin (who wishes she could test this out now, hmm) > > -----Original Message----- From: Conrad Bennett > Sent: Saturday, September 10, 2016 5:37 PM > To: viphone@googlegroups.com > Subject: Re: Wondering if anyone else has Upgraded/preordered the iPhone 7 > through AT&T > > I just tried it with the iOS app it worked well you have to double tap and > hold on the collar for a few seconds then it will come up with the option to > select the color that you want then you tap to select the link toward the > bottom of the screen > > Sent from my iPhone > >> On Sep 10, 2016, at 1:02 PM, Wayne Merritt <wcmerr...@gmail.com> wrote: >> >> I'm not with AT&T, but I have been an AT&T custoemr before, and can >> recall many instances on their site where there were accessibility >> issues. Good luck in your dialog with them. I hope they fix their >> issues. >> >> Wayne >> >>> On 9/9/16, Robin Frost <robin...@gmail.com> wrote: >>> Hi, >>> My apologies if this strays from the strictest definitions of this list but >>> since it does directly relate to upgrading or preordering devices as well as >>> touching on the accessibility of an app perhaps it still fits. >>> I’m just curious if any other listers went through the process of upgrading >>> a device on their AT&T accounts either via their My AT&T app or via their >>> site with a screen reader? >>> My experience was that while most of the information both in the app and on >>> the web page could easily be read there were some standard type elements >>> which for some reason couldn’t be executed in the app or on the site using >>> VoiceOver or a screen reader. >>> Since I’m attempting to dialog with AT&T in an effort to hopefully improve >>> their accessibility specifically in this area I thought it might be helpful >>> to gage the experiences of others should there be any. >>> It was my experience for instance that in the iOS app the process of moving >>> through the steps went great until you reached the point at which you were >>> to select your color and storage capacity. Those elements appeared as a link >>> for instance for color but when one tried to double tap on it or any other >>> gesture you could imagine nothing happened. At this juncture you were good >>> and stuck with no way forward. >>> On the website interestingly the elements for color selection and storage >>> capacity appeared as check boxes in Internet Explorer which worked fine but >>> list boxes in FireFox which couldn’t be executed with any of the 3 windows >>> screen readers I had at my disposal. And in Internet Explorer the continue >>> links that advanced you through each step and its accompanying page were >>> quite tricky to activate and only did so with one screen reader. >>> If anyone had experiences that were either similar or differed from that >>> which I had I’d love to hear about it so as to most affectively communicate >>> with AT&T in an effort to make this upgrade area better for us all going >>> forward. By and large I feel AT&T has done a decent job concerning >>> accessibility both in their iOS app and on site. Here’s hoping this glitchy >>> area can be ironed out too. >>> Robin >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners or >>> moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >>> you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> >> -- >> Follow me on Twitter at: >> www.twitter.com/wcmerritt >> My website: >> www.wayneism.com >> My book list: >> www.wayneism.com/books.php >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
