I updated 2 phones right at release time, and both of them hung up. I suspect 
it is due to prior versions being downloaded install over the air, and not 
installed in that version with iTunes. Once I restored my phone via iTunes, I 
updated it using iTunes, and all is good now.

> On Sep 13, 2016, at 1:14 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Donald,
> 
> There probably is no problem, but people jump on the update at 10 AM Pacific 
> each year and then ask why it takes so long. The problem, if any, is that 
> probably millions of people are trying to download and install this update 
> right now and every year Apple's servers while they may not grind to a halt, 
> slow down a lot trying to handle all these requests. This is a 2 Gb download 
> and depending on which iPhone you have even after the update has downloaded, 
> it could take half an hour or maybe even more for it to install and for 
> Voiceover to come back. My suggestion is to let it sit and be near it so you 
> can hear if it starts talking.
> 
> Also, and this again is advice many say is not necessary, but often it may 
> avoid problems, everybody who updates should follow a few preparations:
> 
> 1. Check the app store and do any app updates you may have
> 2. Back up your iOS device whether it's to the cloud or to iTunes,, make sure 
> you have a current backup.
> 3. Close all apps from the app switcher.
> 4. At least reboot your phone, better to do a Reset Network Settings, then 
> reconnect to your Wi-Fi.
> 5. Now do the update.
> 
> 
> Regards,
> Sieghard
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Donald Moore
> Sent: Tuesday, September 13, 2016 12:02 PM
> To: viphone@googlegroups.com
> Subject: The Update!!!
> 
> So, I ran the update and the line went across the screen showing that it was 
> updating.  Then, the iTunes symbol came up and is just sitting there.  
> 
> What's the problem?
> 
> Thanks in advance.
> 
> 
> 
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