Well, Wayne, I'm really glad you got that phone replaced. Maybe, as
yours got water damaged, they will look again to see just how well the 7
really will stand up to that sort of damage.
Now, no taking your phone to the bathroom in future! It will wait for
you outside :)
Carol P - Sent from my computer that isn't allowed in the bathroom!
On 2 9/09/2016 05:31, Wayne Merritt wrote:
Greetings. I know it is a generic subject, but this is a cautionary
tale for those that have the new iPhone 7 or 7 Plus phones. If you
have any hesitation of your phone not working as expected, don't wait
a long time or think that the problem will go away or will fix itself,
before you take your device back to an Apple Store. In my own case, I
accidentally dropped my new 7 in a bathtub with about 4 inches of
water. I pulled the phone out, dried it off, but noticed that the
speaker did not seem as loud. I took my phone to the Apple Store and
had a technician look at it. He did several tests with the speaker and
the microphone, and he did find that a mike was not working as
expected. Then, no questions asked, he swapped my ten day old phone
out with a brand new one of the same color and gig size as my last
one. I took the new one home and was able to restore from my latest
ICloud backup, which happened to be that afternoon. I've heard on the
Macbreak Weekly podcast that the Apple Stores have a certain number of
phones available to swap out in these cases, and they will do the
swapping no questions asked if they can verify the problem. The deal
is you have to take your phone inwithin the first two weeks or so
after you get it. IN my case, the phone was advertised as being water
resistant, and a mike evidently had some water damage after the
phone's swim in the tub. However, if you hear hissing or other strange
noises from your new phone, then it is worth taking a trip to the
Apple Store.
Kind regards,
Wayne
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