Another one while I'm at it, restore point on the PC, just before
it has been sent off? If they changed some setting, that would
put it back.
Sent from a BrailleNote
----- Original Message -----
From: David Goldfield <david.goldfi...@outlook.com
To: "viphone@googlegroups.com" <viphone@googlegroups.com
Date sent: Thu, 13 Oct 2016 01:10:25 +0000
Subject: Re: iTunes No Longer Recognizing my iPhone
Hope,
When it comes to providing tech support, no question is a stupid
one.
<smile> Yes, I've rebooted not only my computer but my phone as
well.
Yes, I may call the answer desk, probably Apple's first.
David Goldfield,
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info
On 10/12/2016 9:04 PM, Hope Paulos wrote:
This is a really stupid question, but at least it's worth a
shot. Have you rebooted your iPhone recently? Try rebooting both
your computer and your iPhone. If that doesn't work, I would
give the accessibility answer desk a call to see if they can
troubleshoot the issue. They might be able to do something on
their end.
Hope Paulos
On Oct 12, 2016, at 8:50 PM, David Goldfield
<david.goldfi...@outlook.com> wrote:
Here's my situation. I'm using an iPhone 6S, iOS 10.0.2
connected to a
PC running Windows 10 Anniversary Update with iTunes, latest
version
which I believe is 12.5.1. I recently had some work done on my
PC and,
after I got it back, I noticed that iTunes doesn't see my iPhone
as it
used to.
When I connect my iPhone to the PC's USB port I am asked whether
I want
to allow this device to access photos and I say yes. However,
my iPhone
does not ask if I trust this PC with choices of Trust or Don't
Trust,
which it used to. I've done a repair of iTunes and, this
evening, I even
uninstalled and reinstalled iTunes, with no success. Can anyone
offer
any suggestions as to what I could try to get iTunes to
recognize my
iPhone again?
--
David Goldfield,
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info
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