Ari and others, I finally solved the problem this morning and your hunch was actually pretty close to the mark. The Windows 10 machine wasn't seeing the Apple Mobile Display driver. It wasn't listed in Device Manager, in spite of the fact that I uninstalled and reinstalled iTunes. However, as you say there are articles about how to do this and, with a bit of hunting for the driver, I was able to reinstall it from my hard drive.
David Goldfield, Assistive Technology Specialist Feel free to visit my Web site WWW.DavidGoldfield.Info<http://WWW.DavidGoldfield.Info> On 10/13/2016 5:33 AM, englishride...@gmail.com<mailto:englishride...@gmail.com> wrote: Something else that might be happening is that the Apple Mobile USB Driver may need to be updated. I'm not entirely sure how to do this, as I'd spent about an hour or so on the phone with An Apple customer rep, and eventually got bumped to a senior rep, but they finally figured out that an outdated version of the driver was my problem. You should be able to find an article somewhere out there on updating this driver. I hope you get things resolved soon. I know how frustrating it is when you feel like you've tried everything to solve this issue, and nothing works. Thanks, Ari On Oct 12, 2016, at 10:35 PM, Sieghard Weitzel <siegh...@live.ca<mailto:siegh...@live.ca>> wrote: Also try different USB ports. If your computer has USB 3.0 and USB 3.0 ports you may want to try a USB 2.0 port instead of a USB 3.0 port. I am not saying this will fix it, but I recently ran into a situation which had nothing to do with iTunes. I was trying to create a Windows 10 installation on a USB thumb drive. I used the Microsoft Media Creation Tool and for some reason creation of my Windows installation always failed when it reached somewhere between 60 and 70%completion. I did some Google searches and came across a post on a forum where somebody ran into the same problem and they solved it by using a USB 2.0 Port instead of a USB 3.0 port. I also had my USB stick which was a USB 3.0 stick, plugged into my laptop's USB 3.0 port and as soon as I switched it to a USB 2.0 port and ran the Media Creation Tool again the Windows installation went perfectly fine and completed without a problem. I learned in almost 30 years of using computers that sometimes even things which may not seem like they'll make a difference in fact do make all the difference. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of David Goldfield Sent: Wednesday, October 12, 2016 6:11 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: iTunes No Longer Recognizing my iPhone I believe that it is. I can't say I know for certain but your question is quite valid. I'll try using the original lightning cable that came with my phone to see if that works. David Goldfield, Assistive Technology Specialist Feel free to visit my Web site WWW.DavidGoldfield.Info<http://WWW.DavidGoldfield.Info> On 10/12/2016 9:05 PM, rajmund wrote: Hi, and another stupid one, you're using an apple certified cable, right? Sent from a BrailleNote ----- Original Message ----- From: Hope Paulos <hope.pau...@gmail.com<mailto:hope.pau...@gmail.com> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Date sent: Wed, 12 Oct 2016 21:04:00 -0400 Subject: Re: iTunes No Longer Recognizing my iPhone This is a really stupid question, but at least it's worth a shot. Have you rebooted your iPhone recently? Try rebooting both your computer and your iPhone. If that doesn't work, I would give the accessibility answer desk a call to see if they can troubleshoot the issue. They might be able to do something on their end. Hope Paulos On Oct 12, 2016, at 8:50 PM, David Goldfield <david.goldfi...@outlook.com<mailto:david.goldfi...@outlook.com>> wrote: Here's my situation. I'm using an iPhone 6S, iOS 10.0.2 connected to a PC running Windows 10 Anniversary Update with iTunes, latest version which I believe is 12.5.1. I recently had some work done on my PC and, after I got it back, I noticed that iTunes doesn't see my iPhone as it used to. When I connect my iPhone to the PC's USB port I am asked whether I want to allow this device to access photos and I say yes. However, my iPhone does not ask if I trust this PC with choices of Trust or Don't Trust, which it used to. I've done a repair of iTunes and, this evening, I even uninstalled and reinstalled iTunes, with no success. Can anyone offer any suggestions as to what I could try to get iTunes to recognize my iPhone again? -- David Goldfield, Assistive Technology Specialist Feel free to visit my Web site WWW.DavidGoldfield.Info<http://WWW.DavidGoldfield.Info> -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list.. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.