For three possible reasons. 1. You had to setup your iPad to avoid downloading 
the IOS. It is no the default configuration, so if you don't have the training 
to do this, then you will have IOs in your iPad.
2. You don't have  the last IOs, so you are no able to receive tech support. I 
assume that you don't have the iPad last release, so probably you don't care 
about it. But if your iPad still is able to receive tech support, then apple 
will decline to give you tech support.
3. You had cancelled several times the announcements saying  that you have a 
IOs update.
One of these is why you are running IOs 9.


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Rajmund
Sent: Tuesday, December 13, 2016 4:49 PM
To: viphone@googlegroups.com
Subject: Re: IOS 10.2 and phone keypad issues:

And you still didn't answer me.  Suppose it's time to copy and paste. Fine by 
me.  This statement is sooo false:
"> >>>> hi Pablo.
> >>>> Yes apple forces us to do the update.
> >>>> Sooner or later we have to do it." If this was true, how come I'm still 
> >>>> on 9 with the iPad?
Best regards, the big, huge, troll. :P



Sent from a Braille Sense 

----- Original Message -----
From: Mc3a1rio_Gabriel  <mario....@gmail.com>
To: viphone@googlegroups.com
Date: Tuesday, December 13, 2016 9:05 pm
Subject: Re: IOS 10.2 and phone keypad issues:

>
>
> 
> Someone has to tell you. God, you really are a big Troll.
> 
> 
> as 20:50 de 13/12/2016, Rajmund escreveu:
> > Yes, I do. You said that we're all forced to update. And I'm telling you 
> > straight up, publicly, that we're not, otherwise how can I still be on 
> > IOS9? Feel free to insult me, a few of your messages bought the smile on my 
> > face, so no worries. All's good, indeed.
> >
> >
> >
> > Sent from a Braille Sense
> >
> > ----- Original Message -----
> > From: Mc3a1rio_Gabriel  <mario....@gmail.com>
> > To: viphone@googlegroups.com
> > Date: Tuesday, December 13, 2016 7:44 pm
> > Subject: Re: IOS 10.2 and phone keypad issues:
> >
> >>
> >>
> >>
> >> We are talking about updates on iOS 10 not 9. not new releases.
> >> Do you still want me to tell you something else. please?
> >> cheers.
> >>
> >>
> >> as 18:23 de 13/12/2016, Rajmund escreveu:
> >>> Hello,
> >>> Interesting, my iPad is still happy on 9.3.5. If we truly didn't have a 
> >>> choice, how come I'm still on 9, please?
> >>>
> >>>
> >>>
> >>> Sent from a Braille Sense
> >>>
> >>> ----- Original Message -----
> >>> From: Mc3a1rio_Gabriel  <mario....@gmail.com>
> >>> To: viphone@googlegroups.com
> >>> Date: Tuesday, December 13, 2016 5:08 pm
> >>> Subject: Re: IOS 10.2 and phone keypad issues:
> >>>
> >>>>           
> >>>>
> >>>>
> >>>>
> >>>> hi Pablo.
> >>>> Yes apple forces us to do the update.
> >>>> Sooner or later we have to do it.
> >>>>
> >>>>
> >>>>
> >>>> as 16:48 de 13/12/2016, Pablo Cesar Morales escreveu:
> >>>>
> >>>> Yes, apple force you tu update. If you have an iPhone new, and you have 
> >>>> a problem and you call apple, they are no going to give you tech support 
> >>>> if you don't have installed the last IOs release. So apple decline the 
> >>>> tech support if you don't have installed the last IOs release. Apple by 
> >>>> default download the IOs and fills your phone memory. Apple make your 
> >>>> life hard with hundreds of announcemnts saying that the IOs x  is ready 
> >>>> to be install.
> >>>> So, if it is no forcing, looks very similar.
> >>>>    
> >>>>    
> >>>>    
> >>>>    
> >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> >>>> Behalf Of Larry Lumpkin
> >>>> Sent: Tuesday, December 13, 2016 11:43 AM
> >>>> To: viphone@googlegroups.com
> >>>> Subject: RE: IOS 10.2 and phone keypad issues:
> >>>>    
> >>>> No one is forcing you to install an update.  I have not done so and 
> >>>> don't plan too until the keypad issue is fixed for iphone 7.
> >>>>    
> >>>>    
> >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> >>>> Behalf Of Pablo Cesar Morales
> >>>> Sent: Tuesday, December 13, 2016 10:37 AM
> >>>> To: viphone@googlegroups.com
> >>>> Subject: RE: IOS 10.2 and phone keypad issues:
> >>>>    
> >>>> Guys,
> >>>> I was like all of you. So mad with apple, with the fact that they breaks 
> >>>> accessibility points that were working before and stop working. I was so 
> >>>> mad because apple force you to install their IOs version, breaking the 
> >>>> accessibility that we need, and we need to wait months until we are able 
> >>>> to use our phone like we were doing before. Yes, I was so mad. I tried 
> >>>> android, and I changed my mind. Apple is better.
> >>>> Android is several towns behind than IOs regarding accessibility.
> >>>>    
> >>>>    
> >>>>    
> >>>>    
> >>>>    
> >>>>    
> >>>>    
> >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> >>>> Behalf Of regina alvarado
> >>>> Sent: Tuesday, December 13, 2016 11:03 AM
> >>>> To: viphone@googlegroups.com
> >>>> Subject: Re: IOS 10.2 and phone keypad issues:
> >>>>    
> >>>>    
> >>>> mario, call support as Pete suggested. The more people who call the more 
> >>>> it will be fixed. If not an option for you, please try Android. I have 
> >>>> heard it is pretty good, though as with Apple there are some issues too. 
> >>>> Please call Apple support not email, and help list traffic by helping 
> >>>> not complaining, please.
> >>>>    
> >>>> Reggie and Lex
> >>>>    
> >>>>
> >>>> On Dec 13, 2016, at 8:06 AM, Mário Gabriel <mario....@gmail.com> wrote:
> >>>>           
> >>>>    
> >>>> How do you know that apple is looking to it?
> >>>> Apple always looks, but never solves ...
> >>>> Is that right?
> >>>>    
> >>>> cheers.
> >>>>    
> >>>> as 11:43 de 13/12/2016, Amy Ruell escreveu:
> >>>> Hello all, I see the behavior on my iPhone 7 as well. As most of the 
> >>>> numbers I call are in my contacts, I don't have too much difficulty. 
> >>>> However, if there are prompts involved, the only way to do this is to 
> >>>> swipe to the keypad button and activate it.
> >>>> Amy
> >>>>
> >>>> Sent from my iPhone
> >>>>
> >>>> On Dec 13, 2016, at 6:33 AM, Don Breda <don.br...@gmail.com> wrote:
> >>>> Hi Sieghard.
> >>>> I don't have the problem at all on my iPhone 6 s but my friend has a 7 
> >>>> and she does have the problem.
> >>>>    
> >>>> The problem is that the keypad disappears once the call is connected.
> >>>>    
> >>>> It happens if she uses Siri to make the call and it also happens if she 
> >>>> goes in to the phone appp and selects the keypad dials the call manually 
> >>>> as well.
> >>>>    
> >>>> Once the call connects the keypad disappears.
> >>>>    
> >>>> She is not a good iPhoneuser yet and by the time she fines and enables 
> >>>> the keypad again its probably to late.
> >>>>    
> >>>> My phone does not do this at all.
> >>>>    
> >>>> Its frustrating when you need to tenter touch tones to answer menu 
> >>>> prompts etc.
> >>>>    
> >>>> Many people have this issue and many don't.
> >>>>    
> >>>> Apple is looking in to it but I don't think they know why it happens for 
> >>>> some and not others.
> >>>>    
> >>>> Thanks.
> >>>>    
> >>>> Don
> >>>>    
> >>>>    
> >>>>    
> >>>> On 12-Dec-16 3:52 PM, Sieghard Weitzel wrote:
> >>>> Hi Don and others,
> >>>>    
> >>>> Is this something a lot of people experience? I haven't noticed any 
> >>>> difference on my 6S Plus ever since I started using iOS 10, I am not 
> >>>> using the current 10.2 beta so unless it's a problem here, what is 
> >>>> exactly the issue?
> >>>> When I make or receive a call I may have to tap to bring up the keypad, 
> >>>> but that has always been the case at times, but most of the time the 
> >>>> keypad is there and I actually have to hide it if I want access to any 
> >>>> of the other buttons.
> >>>>    
> >>>> Regards,
> >>>> Sieghard
> >>>>    
> >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> >>>> Behalf Of Don Breda
> >>>> Sent: Monday, December 12, 2016 12:49 PM
> >>>> To: VIPhone google group <viphone@googlegroups.com>
> >>>> Subject: IOS 10.2 and phone keypad issues:
> >>>>    
> >>>> I supposeits to soon to tell but I am wondering if the issue where the 
> >>>> keypad disappears on a phone call when it shouldn't has been resolved?
> >>>>    
> >>>> This is an issue appple is aware of but I suspect they haven't nailed it 
> >>>> down yet so not getting my hopes up.
> >>>>    
> >>>> Don
> >>>>    
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