Ari,
Have you tried doing the memory clear, or whatever it is called?  Hold down the 
power button until it says “power off” then, instead of powering off, hold the 
home button down until the phone starts talking again.  Be sure to use a 
different finger than the fingerprint one if you have fingerprint recognition 
set.

Good luck.  This has to be rather annoying.

Richard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Friday, December 23, 2016 7:04 PM
To: viphone@googlegroups.com
Subject: Re: KNFB Keeps throwing me out

I've tried deleting and reinstalling, as well as closing all apps in the app 
switcher before starting, and neither of those things really helped. I get 
tossed out of KNFBReader pretty often. What also happens a lot is that I get no 
field of view report. It just mays "no report available." Also, another thing 
that'll happen is that when I get a successful picture and then press the back 
button after all the text has been read, it just sits there and doesn't go back 
to the main screen. I have to completely close the app to restore functionality.


Thanks,
Ari

On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:
I have a 6S Plus as well and this has never happened to me. I would delete KNFB 
and reinstall it, I believe somebody else also mentioned that maybe because iut 
does use a fair bit of resources (all the OCR is done on the phone and not in 
the cloud) that it is a good idea to close some apps if you have many of them 
open. I habitually close my apps throughout the day so I rarely have more than 
2 or 3 of them open.

Regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Chip Orange
Sent: Friday, December 23, 2016 4:32 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: KNFB Keeps throwing me out

Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
just throws me out after taking the picture (using my 6S plus).

Chip


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Blind Treasures {Your One Stop 
Shop}
Sent: Friday, December 23, 2016 5:44 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: KNFB Keeps throwing me out

I am running the latest update to my IPhone 6s and when using KNFB to scan a 
document, 2 out of 3 times I will get thrown out and have to go back in. Has 
anyone else had this issue? I did try reinstalling but no improvements.

Blind Treasures
PH: 804-726-8900
E-Mail: blindtreasu...@comcast.net<mailto:blindtreasu...@comcast.net>
WWW.blindtreasures.com<http://www.blindtreasures.com/>

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