I contacted them through my computer using help and then support, but it did
take a little digging to get the form. I also heard from a human who said
the right person would be contacting me.
I haven't tried reinstalling the app. I hope it will install like it did, by
recognizing the app on my phone because I don't have a copy of 34.2.
Let's just hope they fix this bug.
Vicki
----- Original Message -----
From: "Alan Lemly" <[email protected]>
To: <[email protected]>
Sent: Thursday, February 23, 2017 5:04 PM
Subject: RE: problem up updated Dropbox
I contacted Dropbox Support using the Feedback button from within the app
and it was accessible and easy to use. I actually got a reply from a human
via email the next day but it read like a boilerplate script and said my
comments would be forwarded to the appropriate party for investigation. In
the interim, I removed Drop[box 36.2 from my iPhone 7 and reinstalled
version 34.2 which doesn't have the bug.
Alan Lemly
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Richard Turner
Sent: Thursday, February 23, 2017 3:18 PM
To: [email protected]
Subject: Re: problem up updated Dropbox
I went through Dropbox's support page and finally got to where I could send
in a report.
I went into great detail with my explanation and had selected mobile iOS and
my device through there crazy web contact form.
I got a response that I hope was computer generated, because if it was from
a human, it means they hire people who cannot read.
The response just directed me back to the web site for mobile device support
around using the camera upload feature. I never mentioned the camera or
photos.
Very sad.
Richard
On Feb 23, 2017, at 7:51 AM, "[email protected]" <[email protected]> wrote:
Hi all, I am also having this issue with my new i-phone 7, but it
still works fine on my old 5 s. It also works for putting files in to
voice dream reader on the 7.
Have a good one:
John
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