Hi Alan, Absolutely, closing the app, restarting the phone, whatever you try causes it to crash. I have, however, confirmed that at least on my 6S Plus this only happens when Voiceover is running. I just demonstrated how it crashes as soon as I tap on the Files tab to one of my employees, then I closed the app from the app switcher, turned Voiceover off and asked him to open it. He opened the app, tapped on the Files tab, opened a few of my folders in there and all worked just fine. He left a folder open and when I restarted Voiceover I could see the files in that folder, but as soon as I performed the scrub gesture to back out to the main folders list it again crashed back to the home screen. Anybody who is in conversation with Dropbox may feel free to copy and paste my above description to let them know that this seems to be a Voiceover issue, hopefully they'll fix it anyways and quickly, I'm sure if this happened to every single user it would have already been done.
Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Alan Lemly Sent: Tuesday, February 28, 2017 1:28 PM To: VIPhone Email List <viphone@googlegroups.com> Subject: Dropbox Version 36.2 Bug and Response to Their Tech Support Hello List, As we've been discussing, the latest Dropbox version 36.2 update has a bug that causes the app to close or crash when double tapping on the files button and attempting to peruse them. I've traded a couple of messages with Dropbox Support and received a question from them earlier today asking if the problem persists when closing the Dropbox app and restarting it. Here's a quote from the email: " Could you please try restarting the app and let us know if the issue persists?" Unfortunately, I can't remember if I tested this specifically although I'm pretty sure I did close the app and try it a number of times with the bug still present. And I can't check it again because I uninstalled version 36.2 and replaced it with version 34.2 on my iPhone. If someone will make sure version 36.2 is closed out of the App Switcher and restart it and post back to confirm whether the problem still persists, I'd very much appreciate it. Alan Lemly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
