In toronto the app certainly has many different ride options and perhaps it is 
an incorrect assumption on my part that the app is uniform across all cities.
After entering your destination, swipe to the right to the first tab after the 
back button.   
All ride categories are in this tab beginning with Economy options on page one 
of four.  
A three fingure swipe to the left will turn the pages of ride categories.  
Swiping to the right on each page will allow you to explore the various options 
for each ride category along with the price associated with each choice.

Regards....Reg






  

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, March 18, 2017 3:50 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

It must definitely depend on the market, when I was in Calgary I never saw 
anything about an Uber Assist option either.


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Saturday, March 18, 2017 2:25 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Sorry, but here in Ohio, the only options for UBER is UberX and XL.
Never heard of this assist. They don't even offer black or that other option 
anymore I forget what it was.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Reg Sullivan
Sent: Friday, March 17, 2017 9:21 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Folks, the Uber team were clear about how they monitor communication between 
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have 
confirmation of the ride along with the driver's name, car type and license 
plate number.
Uber operates under the same laws as any other drivers for hire including 
taxis, therefore, face the same consequences if refusing those of us with 
service dogs. 
Selecting Uber Assist will increase the likelihood of getting a more 
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually inside 
10 minutes.

It is the expectation and goal of Uber to make their service available to all 
clients, understanding that 100% compliance is what they are striving
for.   
Just like any other service that we use when accompanied by our guide Dogs, it 
may well be an opportunity for us to educate.
 

Regards....Reg


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a 
heads up, then insisted I bring loads of blankets to cover her intire car even 
though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week that 
UBER technically can't do anything to the drivers though UBER will say they can 
disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all they 
will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that fee 
towards your next ride.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using 
>> voice over and everything went fine to set it up. My question is I 
>> see that you can add gift cards as a form of payment for rides is that 
>> correct?
>> If possible I would rather like to use that instead of a credit and 
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using 
>> voiceover and if so what are they? I have not used Uber as of yet as 
>> I have been using para transit to get around but may consider it 
>> that's why am asking.
>>
>> Thank you for your help
>>
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