one suggestion came through my mind, just change the password of the apple ID.

On 3/26/17, Marie <scribbl...@comcast.net> wrote:
> Well she is sighted but not tech savvy at all. Her husband set up the Iphone
> and the IPad and I have now discovered that the two factor authentication is
> on and she knows nothing about it nor do I. what would be our next step?
> Thanks.
>
> From: Richard Turner
> Sent: Saturday, March 25, 2017 12:04 PM
> To: viphone@googlegroups.com
> Subject: Re: Apple ID
>
>
> She should call Apple Accessibility.
>
>
> On Mar 25, 2017, at 11:36 AM, Marie <scribbl...@comcast.net> wrote:
>
>
>   I have a friend who has really got her phone in a mess. When she goes into
> the app store it says her ID is disabled. How can she enable it?
>   Thanks
>
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-- 
Mohib Anwar Rafay

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