Hello Wendy, As to the part where no one hears her, I would confirm that the microphone is not muted. To do this, answer the call and take the phone away from the ear to envoke the speaker phone if she is a VoiceOver user and flick to the hide keypad button along the bottom and double tap on it. Next, flick to find the mute button and make sure that it is not selected. If it's selected double tap to unmute. As to the part where she is not able to hear anyone I would try turning up the volume using the volume up button at the left side of the phone. If she is still not able to hear anyone I would go to Apple to have it checked out.
On 12/18/17, Wendy Alling <wendall...@comcast.net> wrote: > Hi, hope someone can help with this. My sister has an iPhone 6 ass. When she > tries to answer a call after it rings she answers the call and can’t hear > anyone and no one can hear her. Any suggestions on what to do? > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
