I'm so happy for you, Cris, that you got the new phone, and all is solved now.
----- Original Message -----
From: Cris Ali
To: viphone@googlegroups.com
Sent: Sunday, October 28, 2018 6:24 PM
Subject: RE: Unable to do anything with my iPhone. I am not sure what the
problem is!
Hi Mary and all,
Finally I got my phone working.
I went to the apple store and they gave me a new phone. They tried to
restore my iPhone several times and it remained stuck in the same place I saw
in my home when I tried to set it up.
The technician did not want to waste too much time. She gave me a new phone.
The new one works seamlessly. The only mistake I made is to dial 911 by
mistake. I still do not know what I did exactly to make such a mistake, but I
hope I won’t do it again.
As far as the transfer of my apps and keyboards, everything went well.
Cheers,
Cris
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mary
Otten
Sent: Saturday, October 27, 2018 7:40 PM
To: viphone@googlegroups.com
Subject: Re: Unable to do anything with my iPhone. I am not sure what the
problem is!
Wow, Chris! What a hassle! I certainly hope they get this sorted for you.
Mary
PS do you use the Arabic keyboard on your phone? If you do, I will be very
curious how that transfer works for you, since my second language keyboard is
no where and evidence, although it is said to be so into settings. That switch
were you switch from one keyboard to another while in it and it is simply not
there.
Mary
Sent from my iPhone
On Oct 27, 2018, at 4:35 PM, Cris Ali <filasti...@hotmail.com> wrote:
Thanks Arlene,
In fact I tried every trick in the book and none worked. The problem was
not in starting up Voice Over, That was easy. The problem is that voice over
dies in the middle of the set up process and the iPhone freezes.
Last night I called the Apple disability support. The technician and I
spent over an hour trying to find a fix to no avail.
I gave her access to my laptop and also gave her access to my phone camera
and we tried very hard to get the setup of the new iPhone going, but we failed.
Tomorrow I have an appointment with the apple store in my area. Hopefully
they will be able to figure out the problem, or give me a new iPhone. We shall
see!
Cheers,
Cris
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of
Arlene
Sent: Saturday, October 27, 2018 6:15 PM
To: viphone@googlegroups.com
Subject: Re: Unable to do anything with my iPhone. I am not sure what the
problem is!
Cris, I don't know if this will help, but this is what we did with our ipad
when we didn't have anyone hear to get the ipad going. When we got our ipad
about a year ago I tripple tapped the home button on the ipad and it began
talking. I don't know if this will work with the phone, and if nothing else as
worked yet, maybe you could give it a try. Another thought, you might want to
install itunes on your computer, if you don't already have it installed, hook
your phone up to your computer and see what you could do to get your phone
going. You probably have a solution by now with listers that have responded to
you, but I hope you could find a solution soon, and let us know how you like
your new phone.
----- Original Message -----
From: Cris Ali
To: viphone@googlegroups.com
Sent: Friday, October 26, 2018 7:51 PM
Subject: Unable to do anything with my iPhone. I am not sure what the
problem is!
Hi folks,
I bought a new iPhone XR and I can’t set it up.
First I tried the quick start as suggested by apple by putting it next to
my old phone, , and it did not work.
I then tried to set it up using the iTunes to no avail.
Now I am stuck. I can’t even get it to go into recovery mode to wipe it
clean.
What do you suggest I do?
When I do the command for recovery mode, I get a message on iTunes
telling me that iTunes cannot connect to the iPhone until I enter a passcode.
Try again or cancel.
I never had a problem like this with apple products. Could it be that my
phone is defective or is there something wrong with the new iPhone
compatibility with the iTunes?
Any ideas will be appreciated.
Regards,
Cris
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